Our mission is to make justice radically more accessible to every American household.
We combine expert operators with purpose-built AI to automate the admin work of consumer law and put clients first by handling intake, claim opening, medical records, police reports, lien management, demands, and everything in between.
Since launching in April 2025, we’ve raised a $20M Series A backed by Sequoia, Redpoint, and the founders & CEOs of DoorDash, Ironclad, and Digits and are running pre-litigation for over 125 of the highest-volume personal injury firms across the country.
Explore life at Finch for more.
This RoleLead Paralegals own attorney relationships, client communications, and the smooth progression of cases from sign-up to resolution. You’ll be the primary point of contact for both firms and clients, coordinating with the broader Legal Ops team to keep every case moving efficiently while ensuring the client experience is exceptional. You’ll provide regular updates, anticipate and remove bottlenecks, and ensure attorneys always have case information a their fingertips.
You Will:Serve as the primary liaison between Finch, attorneys, and clients
Maintain proactive communication with clients throughout treatment and the case lifecycle
Provide detailed case status reports and updates to attorneys and firms
Work with case managers, intake specialists, and demand reviewers to coordinate case progress
Identify and resolve delays or issues before they affect outcomes
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
You Might Be a Fit if You:
Have 10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work
Are bilingual in Spanish and English (preferred)
Are highly organized, detail-oriented, and proactive in communication
Can build trust quickly with attorneys and clients alike
Understand the importance of both client experience and case velocity
Are able to work Central hours (CST) hours to support client needs
$85,000 – $125,000 annual salary + equity
Additional benefits include:100% coverage for health, dental, and vision
401(k) retirement plan
In-office snacks, drinks, and daily team lunch and dinners
Flexible PTO (we trust you to take the time you need)
Skills Required
- 10+ years of paralegal experience
- Experience in personal injury or high-volume plaintiff work
- Bilingual in Spanish and English
- Highly organized, detail-oriented, and proactive communication skills
- Ability to build trust quickly with attorneys and clients
- Ability to work Pacific Time (PST) hours to support client needs
Finch Legal Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finch Legal and has not been reviewed or approved by Finch Legal.
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Healthcare Strength — Employer job postings repeatedly indicate 100% employer-paid medical, dental, and vision coverage. Such comprehensive coverage is emphasized across multiple roles.
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Equity Value & Accessibility — Many roles explicitly include equity alongside base salary. This signals a total-comp approach that offers upside participation.
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Leave & Time Off Breadth — Listings call out flexible or unlimited PTO. Time-off language stresses autonomy to take needed time.
Finch Legal Insights
What We Do
Finch upgrades your personal injury firm’s pre-litigation playbook with elite paralegals and next-generation AI tools so that you can get more done without changing how you work. We build a pre-litigation playbook around your firm’s process and integrate with your case management system, so there are no new tools to learn.
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