The Role
Lead on-site restoration projects for residential and commercial properties, supervising technicians through water, fire, mold, and vandalism mitigation. Coordinate documentation, quality control, customer communication, light demolition, content move-outs/cleaning, and training to ensure safe, timely, and code-compliant project completion.
Summary Generated by Built In
Restoration Crew Chief
Job Description
Now Hiring: Restoration Crew Chief – Lead. Restore. Make a Difference.
Join the nation’s largest ServiceMaster DSI franchise company with 25 locations across Illinois, Indiana, Missouri, Colorado, Florida, Minnesota, North Carolina, Kansas, Wisconsin, Connecticut, and Texas. At ServiceMaster DSI in Hartford, CT, we don’t just restore properties — we restore peace of mind.
Join the nation’s largest ServiceMaster DSI franchise company with 25 locations across Illinois, Indiana, Missouri, Colorado, Florida, Minnesota, North Carolina, Kansas, Wisconsin, Connecticut, and Texas. At ServiceMaster DSI in Hartford, CT, we don’t just restore properties — we restore peace of mind.
If you’re a skilled restoration professional ready to lead a team and take your career to the next level, this is your opportunity
Who we are
ServiceMaster DSI provides restoration in Hartford, CT and surrounding areas. With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and is known for the great care we take with clients and employees alike.
ServiceMaster DSI provides restoration in Hartford, CT and surrounding areas. With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and is known for the great care we take with clients and employees alike.
- Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry.
- We believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage.
The Role: Restoration Crew Chief
As a Restoration Crew Chief, you will lead residential and commercial restoration projects, overseeing fire and water damage clean-up from start to finish. In this role, you’ll coordinate on-site operations, ensure quality workmanship, and guide your team in restoring properties safely and efficiently. Job assignments include but are not limited to specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs and pack ins, and content cleaning. This position also directs, aids and supervises the Restoration Technicians assigned to the project.
As a Restoration Crew Chief, you will lead residential and commercial restoration projects, overseeing fire and water damage clean-up from start to finish. In this role, you’ll coordinate on-site operations, ensure quality workmanship, and guide your team in restoring properties safely and efficiently. Job assignments include but are not limited to specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs and pack ins, and content cleaning. This position also directs, aids and supervises the Restoration Technicians assigned to the project.
The pay range we’re offering starts at $26 - $30 per hour, negotiable based on experience.
Compensation & Benefits
Compensation & Benefits
$26–$30 per hour (negotiable based on experience)
Overtime opportunities
Health & Wellness Insurance
Dental & Vision Insurance
Life Insurance
401(k)
Generous PTO & Holiday Pay
Overtime opportunities
Health & Wellness Insurance
Dental & Vision Insurance
Life Insurance
401(k)
Generous PTO & Holiday Pay
Requirements:
- Must have Good communication skills.
- Must have a valid Drivers License
- Reliable transportation
- Previous restoration experience
- Ability to travel out of town
- Able to move and/or lift 50+ lbs.
- Pass background check and drug screen
- Water Restoration Tech Certification (WRT)IICRC
Responsibilities:
- Ensures the timely quality completion of assigned restoration cleaning, moving, packing, or general labor projects.
- Directs, aids and supervises the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Project Manager on a per project basis.
- Ensures and evaluates competence and quality of the Restoration Techs and Staff Laborers.
- Ensures a continuous increase in the knowledge and skill level (training) of the Restoration Techs and Staff Laborers.
- Ensures the productivity of the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Production Manager.
- Ensures all required restoration project documentation, including forms and photo-documentation, is completed in accordance with established protocols.
- Ensures excellent customer communication and relations.
- Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties.
Why Join ServiceMaster DSI?
- Competitive pay with advancement opportunities
- Ongoing hands-on training and professional development
- A team-first culture that values collaboration and growth
- Meaningful work that directly impacts families and businesses in crisis
- A company that rewards hard work, initiative, and results
At ServiceMaster DSI, we don’t just offer jobs — we offer careers with purpose.
- We work together – openly and cross-functionally because it enables us to build relationships, learning together and win as a team.
- We go above and beyond for our clients and you’ll find that we have a dynamic environment where learning and growth opportunities are abundant and hard work and results are awarded.
If you’re looking for a challenging and fulfilling career, be part of the ServiceMaster DSI family!
Equal Employment Opportunity Employer/Vets Welcome Here!
Skills Required
- Good communication skills
- Valid Driver's License
- Reliable transportation
- Previous restoration experience
- Ability to travel out of town
- Able to move and/or lift 50+ lbs.
- Pass background check and drug screen
- Water Restoration Technician (WRT) IICRC certification
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The Company
What We Do
DSI Holdings is an ownership/management group specializing in providing residential and commercial disaster restoration services through the ServiceMaster DSI and ServiceMaster Recovery Management (SRM) brands. Starting with its first ServiceMaster license in 1981, DSI Holdings has grown to be the premier ownership group within the ServiceMaster network. DSI Holdings has 26 branches across the U.S., including Charlotte, Chicago, Denver, Houston, Indianapolis, Kansas City, Miami, Minneapolis, Tampa and more. Through these brands, DSI services clients in all 50 states and its large loss team has provided commercial disaster restoration and reconstruction services in more than 20 countries around the world.
