Lead IT Operations Analyst

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Current Need:

McKesson Pharmacy Systems and Supplylogix are a combined software company delivering practical workflow and supply chain intelligence solutions for pharmacies and related businesses. As a nimble business unit within a larger corporation, we combine the stability of a strong foundation with the agility to innovate rapidly. Our mission is to build impactful products that simplify the practice of pharmacy and improve patient satisfaction. We are seeking a highly skilled individual with an operations mindset to work with our delivery team in bringing value to our customers. 

Key Responsibilities

• Assist with the delivery and support of new and current with a keen sense for making things fast and efficient.

• Own the operations processes and supporting activities for the delivery team.

• Assist with completion of security and monitoring activities; SOC 2, observability

• Help our clients and the account management team solve tough problems.

• Troubleshoot and resolve incidents for clients

• Create reporting for internal and external delivery

• Provides detailed analysis for the largest, most complex opportunities

• Works on extremely challenging problems where analysis of situations or data requires an evaluation of intangible factors (e.g., new software/programs not used previously, influences decisions made on technologies and frameworks

Minimum Requirement:

• Degree or equivalent and typically requires 10+ years of relevant experience. Less years required if has relevant Master’s or Doctorate qualifications.

Critical Skills:

• 10+ years' experience in support, research, reporting and analysis in a modern development environment.

• Experience with SQL and capability to develop in the C#, ASP.NET MVC frameworks for development support needs.

• Deep understanding of distributed software systems.

• Passion for learning the latest technologies with a track record of constantly expanding your expertise.

• Desire and ability to make entrepreneurial decisions. We’re looking for creative thinkers who enjoy being a part of the solution.

• Healthcare or pharmacy domain experience is a plus

• Travel up to 20%.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!