The Role
Lead insurance governance, risk, and compliance activities for bancassurance products. Responsibilities include managing product approvals, developing policies, conducting compliance and sales-practice reviews, performing gap analyses, monitoring regulatory changes, supporting customer protection and ethical sales practices, managing licensing requests, and coordinating regulatory inspections and inquiries.
Summary Generated by Built In
About Mox
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Why Mox
Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.
Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?
What we are looking for?
As a vital member of the Mox product team, you will assist the Business Head of Insurance in ensuring compliance with laws, regulations, and bank policies. This includes advising on the product approval process for insurance products, liaising with Legal, Risk and Compliance for product and marketing material approvals, and supporting bancassurance initiatives and regulatory changes.
Responsibilities
Policies and Compliance
You will develop and enhance bancassurance sales management policies and guidelines, ensuring alignment with regulatory requirements and business objectives. Responsibilities include:
- Coordinating the insurance product approval process for risk and compliance.
- Responsible for ensuring adherence to internal risk and compliance framework in product reviews, including design, marketing materials, and training resources.
- Performing gap analyses between business practices and compliance guidelines to support licensing, operations, and product launches.
- Collaborating with legal and compliance teams to interpret and implement regulatory standards.
- Identifying and addressing regulatory changes impacting distribution practices.
Governance and Ethics
You will promote a culture of good conduct and customer protection through:
- Ongoing engagement, communication, and training programs for distribution channels on regulatory and ethical sales practices.
- Regular updates on compliance issues and policy changes to the distribution team.
- Collaboration with intermediaries and distribution teams to ensure adherence to compliance and risk management standards.
- Support the bancassurance business to identify, minimize, mitigate and manage operational risks
Reporting and Monitoring
You will develop monitoring frameworks and conduct quality assurance reviews to identify compliance risks and recommend corrective actions. Key tasks include:
- Identifying and escalating misconduct issues to stakeholders.
- Conducting reviews of sales practices.
Regulatory Review
You will manage licensing requests for the distribution team and coordinate responses to regulatory inquiries. Responsibilities include:
- Leading pre-inspection preparations and follow-ups.
- Advising the business on regulatory implications.
Requirements
- Bachelor’s degree in risk management, business, insurance, or law.
- 10+ years of experience in the financial industry, with 5+ years in a leadership role.
- Deep understanding of insurance and financial services regulatory frameworks.
- Proficient in collaboration software and Microsoft Office.
- Excellent problem-solving, organizational, and communication skills.
- Ability to thrive in a fast-paced environment and manage multiple tasks under pressure.
- Proficiency in English and Cantonese; relevant licenses required for regulated activities.
About
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.Why MoxMox helps you grow – your money, your world, your possibilities. We equip you with the financial management tools, information and insights you need to make your dreams, big or small, come true. Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.Mox rewards you with an array of banking and lifestyle benefits.
Skills Required
- Bachelor's degree in risk management, business, insurance, or law
- 10+ years of experience in the financial industry
- 5+ years of experience in a leadership role
- Deep understanding of insurance and financial services regulatory frameworks
- Proficiency in collaboration software and Microsoft Office
- Excellent problem-solving, organizational, and communication skills
- Ability to work in a fast-paced environment and manage multiple tasks under pressure
- Proficiency in English and Cantonese
- Relevant licenses for regulated activities
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The Company
What We Do
Mox is a Hong Kong digital bank backed by Standard Chartered, with HKT, PCCW and Trip.com. It combines retail banking services and lifestyle benefits in one place, helping customers grow their money and broaden their possibilities. Delivered through a mobile app, its personalized digital experience aims to make everyday banking, spending and saving simpler, with customer research and data security and privacy at its core.
