Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer (Storage) at JPMorganChase within Infrastructure Platforms, Foundation Services team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
- Applies technical expertise and problem-solving methodologies to projects of moderate scope, primarily focused on enterprise NAS architecture, engineering standards, and strategic platform direction
- Drives a workstream or project consisting of one or more infrastructure engineering technologies (e.g., NAS reference architectures, resiliency patterns, performance engineering standards, automation/guardrails)
- Defines, documents, and governs design and configuration standards; in the initial ramp-up period, establishes and drives adoption of standardized NAS configuration and design patterns across the platform
- Leads vendor/product evaluations (requirements definition, RFI/RFP support, technical deep dives, interoperability assessments, POCs, sizing, lifecycle planning) and delivers clear, evidence-based recommendations to inform roadmap decisions
- Partners with compute, network, cloud, application, and cybersecurity teams to architect and implement changes required to resolve systemic issues and modernize technology processes
- Improves platform performance and stability by enhancing observability, performance engineering practices, and preventative controls, with a near-term focus on reducing performance incidents through root-cause remediation and durable standards
- Strongly considers upstream/downstream data and systems implications (e.g., User Authentication mechanisms (e.g. Active Directory, LDAP), encryption/key management dependencies, backup/restore, DR, network paths, application I/O profiles) and advises on mitigation actions
- Supports SRE teams as needed through technical consultation and escalation support for complex incidents and problem management, driving long-term fixes over one-off remediation
- Leverages AI-enabled engineering workflows (e.g., LLMs, MCP, skills/agents, where approved) to optimize analysis, documentation, automation, and knowledge capture
- Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
- 5+ years of enterprise-scale storage experience, with significant depth in NAS platforms/services
- Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
- Demonstrated strength in architecture and standardization, including reference architectures, configuration baselines, and control/guardrail design
- Experience with storage products from vendors such as NetApp, Dell, VAST Data, Weka, DDN, Pure Storage (or equivalent), with the ability to rapidly learn and critically evaluate new platforms
- Proven ability to work independently to understand vendor products and services, ask the right questions, and translate requirements into secure, scalable solutions
- Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Python, PowerShell, Bash, etc.); experience automating repeatable operational tasks
- Strong troubleshooting and problem-solving skills, including ability to support SRE teams during escalations and drive durable root-cause fixes
- Drives to continue to develop technical and cross-functional knowledge outside of the product
- Strong written and verbal communication skills, including producing clear standards, designs, and operational documentation
Preferred qualifications, capabilities, and skills
- Experience with public cloud providers (AWS/Azure/GCP), hybrid connectivity patterns, and storage/migration concepts
- Experience with automation / IaC / configuration management (e.g., Terraform, Ansible, or similar) and CI/CD-aligned engineering practices
- Familiarity with Agile tools and processes (e.g., Jira/Confluence) and iterative delivery
- Familiarity with AI systems applied to engineering productivity, including safe/controlled use of LLMs, agentic workflows, MCP, and skills/agents (subject to firm-approved tools and data-handling requirements)
- Experience operating in regulated or highly controlled environments, including audit/control participation and operational risk management
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Skills Required
- 5+ years of enterprise-scale storage experience with significant depth in NAS platforms/services
- Experience with NetApp, Dell, VAST Data, Weka, DDN, Pure Storage or equivalent storage vendors
- Deep knowledge of infrastructure engineering areas such as hardware, networking, storage engineering, deployment, scaling, resilience, or performance assessments
- Demonstrated experience in architecture and standardization including reference architectures, configuration baselines, and guardrail design
- Proficiency with scripting languages and automation (examples: Python, PowerShell, Bash)
- Strong troubleshooting and problem-solving skills; ability to support SRE teams and drive durable root-cause fixes
- Experience defining and governing design and configuration standards for storage platforms
- Experience with public cloud providers, hybrid connectivity, and storage/migration concepts
- Experience with infrastructure automation / IaC / configuration management (e.g., Terraform, Ansible) and CI/CD practices
- Familiarity with Agile tools and iterative delivery (e.g., Jira, Confluence)
- Familiarity with AI systems applied to engineering productivity (safe use of LLMs, agentic workflows, MCP, skills/agents)
- Experience operating in regulated or highly controlled environments, including audit and operational risk participation
- Strong written and verbal communication skills; ability to produce clear standards, designs, and operational documentation
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
