Now is your opportunity to take charge as a leader of highly skilled infrastructure teams at one of the world's largest and most influential companies.
If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.
As a Lead Infrastructure Engineer at JPMorganChase within the Infrastructure Platform - Network Services, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platform products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains.
Lead a team responsible for secure, resilient network infrastructure with strong ownership of risk remediation, audit readiness, and standardized engineering/change execution across on-prem and cloud environments. You will drive operational excellence, partner across functions, and ensure the adoption of enterprise-authorized AI capabilities to improve delivery speed and quality.
Job responsibilities
- Own network risk identification and remediation across firewalls, proxies, routers, switches, load balancers, and related platforms.
- Lead risk and audit-driven execution, assisting with Audit RFIs and ensuring timely, accurate responses to audit inquiries.
- Drive end-to-end execution by prioritizing work, ensuring timely follow-through, and managing stakeholders.
- Present status, risks, and decisions clearly to senior leadership.
- Lead risk remediation initiatives, pinpointing root causes and executing effective solutions.
- Establish operational excellence through runbooks, standards, diagrams, and repeatable controls that are audit-ready.
- Build and maintain KRIs/KPIs and dashboards for leadership reporting (exposure, SLA adherence, control health).
- Partner across Cyber, Technology, and Operations to reduce operational, cyber, data, and resiliency risk.
- Lead team adoption of enterprise-authorized AI capabilities to improve delivery speed and quality, with human-in-the-loop validation and appropriate handling of sensitive data.
- Provide immediate team with tasks, guidance, and expectations, overseeing work within the infrastructure engineering discipline.
- Identify and escalate issues to execute according to compliance standards, risk and security, and service-level agreements.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience.
- Risk/controls exposure and tooling familiarity (e.g., Archer or similar GRC platforms).
- Relevant certifications in network/security or risk fundamentals, and commitment to continuous learning in risk and resilience.
- Experience leading infrastructure engineering projects and team members.
- Experience leading teams in the safe use of enterprise-authorized AI capabilities within the work environment for infrastructure engineering workflows.
- Ability to review and validate AI-assisted recommendations before adoption, escalating uncertainty and ensuring outcomes align to resiliency, security, and auditability expectations.
- Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking engineering, deployment practices, integration, automation, scaling, resilience, or system performance assessments.
- Proficiency in automation for infrastructure engineering tasks.
- Strong stakeholder management and communication skills.
- Demonstrated ability to apply technical expertise, leadership, and business knowledge to projects of moderate scope.
- Experience with cloud and hybrid network environments.
Preferred qualifications, capabilities, and skills
- Experience with cloud and hybrid network environments.
- Advanced certifications in networking or security (e.g., CCNP, CISSP).
- Experience with regulatory compliance in financial services.
- Familiarity with DevOps and Infrastructure as Code (IaC) practices.
- Experience with large-scale network transformation projects.
- Demonstrated ability to drive continuous improvement and innovation.
- Experience promoting reuse-first practices for AI-assisted workflows across delivery routines.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in software engineering concepts
- At least 5 years of applied experience
- Risk and controls exposure with familiarity using Archer or similar GRC platforms
- Relevant certifications in networking, security, or risk fundamentals
- Experience leading infrastructure engineering projects and team members
- Experience leading teams in the safe use of enterprise-authorized AI capabilities
- Ability to review and validate AI-assisted recommendations
- Deep knowledge of infrastructure engineering, including networking, automation, resilience, scaling, deployment, or performance
- Proficiency in infrastructure engineering automation
- Strong stakeholder management and communication skills
- Ability to apply technical expertise, leadership, and business knowledge to projects of moderate scope
- Experience with cloud and hybrid network environments
- Advanced networking or security certifications such as CCNP or CISSP
- Experience with regulatory compliance in financial services
- Familiarity with DevOps and Infrastructure as Code practices
- Experience with large-scale network transformation projects
- Experience driving continuous improvement and innovation
- Experience promoting reuse-first practices for AI-assisted workflows
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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