As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
- Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
- Build, deploy, migrate, and operate network perimeter DMZ switching and routing environment
- Support and troubleshoot DMZ switching and routing designed networks
- Deploy and maintain scripts for device pave/repave and automate day-to-day tasks
- Upgrade DMZ switches and routers with new code and software
- Perform service delivery troubleshooting with T3 teams and vendor management
- Coordinate cross-team collaboration with stakeholders
- Follow JPMorganChase processes designed to minimize risk to the environment
- Communicate effectively and drive problem solving during incidents and changes
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Apply technical expertise and structured problem-solving methodologies to projects of moderate scope, delivering creative solutions for design, development, and troubleshooting of moderately complex issues
- Use enterprise-authorized AI capabilities to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data per sensitivity and security requirements
- Drive a workstream or project across one or more infrastructure engineering technologies, partnering with other platforms to architect and implement changes that resolve issues and modernize processes
- Assess upstream and downstream data, systems, and technical implications, and advise on mitigation actions
- Apply reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues, evaluate remediation options, and ensure changes are traceable/auditable and aligned to resiliency and security expectations
- Build, deploy, migrate, and operate network perimeter DMZ switching and routing environment
- Support and troubleshoot DMZ switching and routing designed networks, including service delivery troubleshooting with T3 teams and vendor management
- Deploy and maintain scripts for device pave/repave and automate day-to-day tasks, including upgrading DMZ switches and routers with new code/software and coordinating with stakeholders while following JPMorgan Chase processes to minimize risk
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Leverage network security technologies such as firewall, proxy, and load balancer
- Support internet services traversing through the DMZ
- Apply Agile methodologies like Kanban and Scrum
- Demonstrate leadership and collaboration skills in a large enterprise environment
- Take initiative and work independently and collaboratively across teams
- Obtain/hold CCIE certification (or equivalent advanced networking certification
Skills Required
- Formal training or certification in infrastructure engineering concepts
- 5+ years of applied infrastructure engineering experience
- Experience building, deploying, migrating, and operating network perimeter DMZ switching and routing environments
- Experience troubleshooting DMZ switching and routing networks
- Experience deploying and maintaining scripts for device provisioning, repaving, and task automation
- Experience upgrading switches and routers with new code and software
- Experience with infrastructure engineering projects, cross-platform architecture, and change implementation
- Experience assessing upstream and downstream system impacts and recommending mitigations
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows
- Ability to validate AI-assisted recommendations and handle sensitive operational data securely
- Experience with firewalls, proxies, and load balancers
- Experience supporting internet services traversing DMZ environments
- Experience with Agile methodologies including Kanban and Scrum
- Leadership and collaboration experience in a large enterprise environment
- CCIE certification or equivalent advanced networking certification
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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