Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms, Network Services team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job Responsibilities
• Drives a workstream or project consisting of one or more infrastructure engineering technologies and works with other platforms to drive changes required to resolve issues and modernize the organization and technology processes
• Strongly considers upstream and downstream data and systems or technical implications and advises on mitigation actions
• Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity
• Partner with risk, audit, and compliance. Translate regulatory requirements into sound engineering decisions. Serve as subject matter expert to internal auditors and, where appropriate, to regulators.
• Develop other engineers. Mentor across the team on technical depth and engineering judgment. Lead architecture reviews, ADRs, and design discussions. Help identify and grow the next generation of senior engineers — even though you will not line-manage them.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
• Deep knowledge of one specific infrastructure technology and scripting languages
• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Deep knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
• Curiosity and systems thinking. You ask the right questions, hold the broader picture in view, and can explain how interconnected systems fit together.
• Network fabric and connectivity — design and operational depth in routing, switching, wireless, and WAN across any of our preferred technologies listed below.
• Security, edge and segmentation — experience securing the perimeter and enforcing Zero Trust segmentation using any of our preferred technologies listed below.
• Engineering toolchain proficiency—ability to automate, version-control, and observe network/infrastructure services using modern engineering practices
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred qualifications
• Network fabric and connectivity: Cisco, Juniper, Arista, Juniper Mist, Cisco/Viptela, Fortinet; BGP, OSPF, MPLS, EVPN/VXLAN, SD-WAN; enterprise Wi Fi (Wi Fi 6E / Wi Fi 7), 5G / private cellular.
• Security, edge and segmentation: Palo Alto, Zscaler; IPsec, TLS, ZTNA, micro-segmentation.
• Engineering toolchain: Python, Ansible, Terraform, Git, GitHub Actions / Jenkins; ThousandEyes, Splunk, Grafana, Wireshark.
• AI as an engineering tool: comfort using approved AI assistants to accelerate analysis, scripting, documentation, and troubleshooting; we are looking for engineers who use AI tooling as a force multiplier — not engineers who build AI/ML systems.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase’s review of criminal conviction history, including pretrial diversions or program entries.
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Deep knowledge of one specific infrastructure technology and scripting languages
- Deep knowledge of cloud infrastructure and multiple cloud technologies with ability to operate in and migrate across public and private clouds
- Deep knowledge of one or more infrastructure areas: hardware, networking terminology, databases, storage engineering, deployment, integration, automation, scaling, resilience, or performance assessments
- Curiosity and systems thinking; ability to understand interconnected systems and ask appropriate questions
- Network fabric and connectivity design and operational depth in routing, switching, wireless, and WAN
- Security, edge and segmentation experience enforcing Zero Trust segmentation and securing perimeter
- Engineering toolchain proficiency to automate, version-control, and observe network/infrastructure services using modern engineering practices
- Demonstrated experience using enterprise-authorized AI capabilities to support infrastructure engineering workflows with strong validation and data sensitivity awareness
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring resiliency, security, and auditability
- Partner with risk, audit, and compliance; translate regulatory requirements into engineering decisions
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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