As a Lead Infrastructure Engineer at JPMorganChase within the Corporate Sector of the Infrastructure Platforms team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
- Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Drives a workstream or project consisting of one or more infrastructure engineering technologies and works with other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes
- Strongly considers upstream and downstream data and systems or technical implications and advises on mitigation actions
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
- Architects and maintains VMware infrastructure including vSphere, vCenter, ESXi hosts, Horizon, Workspace ONE, App Volumes, and Dynamic Environment Manager
- Administers and optimizes Red Hat Open Shift container platforms, including cluster setup, scaling, and CI/CD pipeline integration
- Leads automation initiatives using Shell scripting, Terraform, and Ansible to streamline provisioning, patching, and monitoring workflows
- Supports and troubleshoots Linux (RHEL, Ubuntu, CentOS) and Windows Server environments in virtualized and bare-metal deployments
- Collaborate with cross-functional teams on network setup, firewall rules, storage configurations, and compliance requirements
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Deep knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
- Deep expertise in VMware technologies and OpenShift administration.
- Strong scripting and automation skills (Ansible, Bash, YAML).
- Experience with Linux and Windows OS management, patching, and monitoring.
- Experience in administering Active Directory, DHCP, DNS services
- Experience with microservices architecture, event-driven systems, CI/CD tools (Jenkins, GitHub Actions), telemetry platforms (Grafana, Splunk), DevOps automation, and infrastructure-as-code using tools like Terraform, and Ansible.
- Experience in Tier 3 data center operations including air gap connectivity, patching strategies, and audit preparation.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
- Ability to tackle design and functionality problems independently with little to no oversight
- Practical cloud native experience
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Skills Required
- Formal training or certification in infrastructure engineering concepts
- 5+ years of applied infrastructure engineering experience
- Deep knowledge of infrastructure engineering, including hardware, networking, databases, storage, deployment, integration, automation, scaling, resilience, or performance
- Deep expertise in VMware technologies and OpenShift administration
- Strong scripting and automation skills using Ansible, Bash, and YAML
- Linux and Windows operating system management, patching, and monitoring experience
- Experience administering Active Directory, DHCP, and DNS
- Experience with microservices, event-driven systems, CI/CD tools, telemetry platforms, DevOps automation, Terraform, and Ansible
- Tier 3 data center operations experience, including air-gap connectivity, patching strategies, and audit preparation
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows
- Ability to validate AI-assisted recommendations and ensure resiliency, security, and auditability
- Education or experience in Computer Science, Computer Engineering, Mathematics, or a related technical field
- Ability to independently solve design and functionality problems with minimal oversight
- Practical cloud-native experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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