Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
Job responsibilities
- Design and deliver tailored IBM Power infrastructure solutions by translating requirements into resilient architectures and validated implementations.
- Install, configure, test, tune, and support IBM Power environments with a focus on robustness, performance, and operational excellence.
- Drive continuous systems tuning and analysis, validate service performance, and ensure requirements are met through disciplined testing and evidence-based results.
- Lead and execute integration testing, complex troubleshooting, and POCs to evaluate new capabilities and methods for managing IBM Power infrastructure.
- Raise engineering standards through automation, repeatable runbooks, and improved observability; mentor engineers and collaborate across roles to deliver shared outcomes.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
- Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
- Executes creative solutions for the design, development, and technical troubleshooting for problems of moderate complexity
- Strongly considers upstream/downstream data and systems or technical implications and advises on mitigation actions
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
- Senior hands-on experience providing technical expertise across the lifecycle (design, implementation, delivery) with IBM Power hardware and related products.
- Deep expertise in - AIX operating system maintenance, PowerVM / VIOS, Power Firmware, and HMC maintenance, GPFS maintenance, Systems management agents/tools maintenance and testing
- Advanced knowledge of Unix shell scripting, Python, and Ansible automation.
- Familiarity with open-source development models and tools for bug tracking and source control.
- Working knowledge of security-related technologies including system lockdown, cyber protection, and authentication/entitlement/encryption.
- Strong critical thinking, problem-solving, communication, and technical writing/documentation skills, with strong quality assurance and system/performance testing experience.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Ability to collaborate with different roles to achieve common goals; understanding of cloud, virtualization, APIs, and modern software languages.
- Experience building AI-assisted automation in Python (e.g., incident triage helpers, log/alert summarization, remediation suggestions, change-risk signals).
- Familiarity with GenAI/LLM application patterns such as RAG (retrieval-augmented generation) over operational knowledge (runbooks, known errors, standards), prompt design, evaluation, and guardrails.
- Practical understanding of MLOps / productionization concepts for AI features (CI/CD, versioning, monitoring, safe rollback), especially in regulated or security-sensitive environments.
- Data/telemetry skills relevant to AIOps (parsing logs/metrics/traces, anomaly detection concepts, improving alert precision through feedback loops).
- Security-aware AI development practices (data minimization, access control, secure-by-design patterns for AI integrations).
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification on software engineering concepts and 5+ years applied experience
- Deep knowledge of infrastructure engineering (hardware, networking, databases, storage, deployment, automation, scaling, resilience, performance)
- Senior hands-on experience with IBM Power hardware and related products across design, implementation, and delivery
- Deep expertise in AIX operating system maintenance
- Deep expertise in PowerVM / VIOS, Power Firmware, and HMC maintenance
- Experience with GPFS maintenance and systems management agents/tools maintenance and testing
- Advanced knowledge of Unix shell scripting (Bash), Python, and Ansible automation
- Familiarity with open-source development models and tools for bug tracking and source control (e.g., Git)
- Working knowledge of security technologies (system lockdown, cyber protection, authentication/entitlement/encryption)
- Strong critical thinking, problem-solving, communication, and technical writing/documentation skills
- Experience using enterprise-authorized AI capabilities to support infrastructure engineering workflows with validation and data-sensitivity awareness
- Ability to review and validate AI-assisted recommendations and ensure traceability, resiliency, security, and auditability
- Ability to collaborate across roles and understanding of cloud, virtualization, APIs, and modern software languages
- Experience building AI-assisted automation in Python (incident triage, log/alert summarization, remediation suggestions)
- Familiarity with GenAI/LLM patterns such as RAG, prompt design, evaluation, and guardrails
- Practical understanding of MLOps/productionization concepts for AI features (CI/CD, versioning, monitoring, safe rollback)
- Data/telemetry skills relevant to AIOps (parsing logs/metrics/traces, anomaly detection, improving alert precision)
- Security-aware AI development practices (data minimization, access control, secure-by-design for AI integrations)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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