Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorganChase within the Corporate Sector – Infrastructure Platforms, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job Responsibilities
Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity
In addition to traditional IBMi Infrastructure skills, you’ll have experience with software and hardware driven technology using best practice methods and will be open to new ideas and ways to manage the IBMi infrastructure.
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Drives a workstream or project consisting of one or more infrastructure engineering technologies and works with other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes
Strongly considers upstream and downstream data and systems or technical implications and advises on mitigation actions
Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
Deep knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Understanding of infrastructure architecture surrounding IBMi hardware including distributed servers, storage SAN, database and application components.
Hardware knowledge on large scale of IBMi systems, and related infrastructure.
Software knowledge of IBMi Operating Systems, ROBOT, NDM, SFTP, SMTP, MQ v9, BRMS, Clustering and VIOS.
Ability to work with external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot issues.
Support IBMi Disaster Recovery exercises.
Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work.
Working proficiency in Incident/Problem/Change management process and procedures; Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents.
Preferred qualifications, capabilities, and skills
- Understanding of software skills such as business analysis, development, maintenance, and software improvement will be an added advantage.
- Experience working in a multi operational environments which include Non-Stop, IBM z Series, AIX, UNIX and other distributed systems.
- Exposure/competence with Agile Development approach.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in infrastructure engineering concepts
- 5+ years of applied infrastructure engineering experience
- Deep knowledge of infrastructure engineering areas such as hardware, networking, databases, storage, deployment, automation, scaling, resilience, or performance
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows
- Ability to validate AI-assisted recommendations and ensure resiliency, security, and auditability
- Understanding of IBM i infrastructure architecture, including distributed servers, SAN storage, databases, and applications
- Large-scale IBM i hardware knowledge
- Knowledge of IBM i operating systems, ROBOT, NDM, SFTP, SMTP, MQ v9, BRMS, clustering, and VIOS
- Experience coordinating hardware replacements and troubleshooting with external vendors such as IBM
- Experience supporting IBM i disaster recovery exercises
- Site Reliability Engineering experience, including designing, coding, testing, and delivering automation
- Working proficiency in incident, problem, and change management processes
- Ability to troubleshoot priority incidents and facilitate blameless post-mortems
- Business analysis, software development, maintenance, and software improvement skills
- Experience with NonStop, IBM z Systems, AIX, UNIX, and other distributed systems
- Competence with Agile development
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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