The Role
Lead and coordinate nightly ground operations to ensure safe, efficient sorts and launches. Manage cross-functional communication, assist driver partners, operate forklifts/box trucks as needed, troubleshoot logistical issues, and uphold safety and customer service standards in a physically demanding, fast-paced environment.
Summary Generated by Built In
Compensation:
$22 per hour
The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.
Anticipated Schedule: 2 openings
- Wed-Sun 11pm-8am
About The Role
As a Ground Operations Lead at Veho, you will play a pivotal role in ensuring the smooth operation of our logistics activities. You will be at the forefront of daily interactions with cross-functional teams, orchestrating efforts to maintain safety standards while achieving operational excellence. Your leadership will be crucial in guiding a shared shift to guarantee successful launches and sorts, in collaboration with both the Veho team and our valued driver partners.
Key Responsibilities:
- Thrive in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
- Quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency.
- Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
- Operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed.
- Execute with a focus on customer service, providing high levels of support and assistance to our crowd-sourced driver partners and internal teams.
- Works well in a fast-paced environment that is, at times, physically tasking
- Demonstrate strong communication skills to effectively lead a shift.
- Stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.
Qualifications:
- At least 1 year of previous experience in logistics, operations management, or a related field is preferred.
- Owns a modern smartphone and can navigate apps on a smartphone daily.
- Forklift certification and/or experience operating box trucks is preferred.
- Proficiency in technology platforms and tools relevant to logistics operations.
- Strong problem-solving skills and the ability to thrive in a fast-paced, physically demanding environment.
- Commitment to delivering exceptional experiences to team members and driver partners.
- Ability to pass a comprehensive background check
- Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.
Skills Required
- Owns a modern smartphone and can navigate apps daily.
- Ability to pass a comprehensive background check.
- Willingness to work flexible hours, including nights, holidays, and weekends.
- Ability to stand for extended periods, lift up to 50 lbs, bend, and perform physically demanding tasks.
- Proficiency in technology platforms and tools relevant to logistics operations.
- Strong problem-solving skills and ability to thrive in a fast-paced, physically demanding environment.
- Operate a forklift and potentially a box truck.
- At least 1 year of previous experience in logistics, operations management, or a related field.
- Forklift certification and/or experience operating box trucks.
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Built for the age of e-commerce, Veho is an end-to-end delivery service that puts customer experience in the center. Our network of professional and qualified flexible drivers, powered by our proprietary technology, allows any brand to delight customers like never before. We help our customers cut their shipping costs, gain full visibility into all of their shipments, and build customer loyalty with an incredible shipping experience. Welcome to package delivery, reinvented.
