Lead, Go-to-Market Communications Specialist

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Job Title: Go-to-Market Communications Specialist (B7)

Company Overview:

Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the Company designs, builds, manages and modernizes the complex information systems that the world depends on every day. 

Job Summary:

We are seeking a Go-to-Market (GTM) Communications Specialist to support the implementation of a communication plan. At the direction of the Global Director of GTM Communications, the GTM Communications Specialist will support communications approaches that enable Kyndryl's revenue growth goals & objectives, go-to-market strategies, new- and expanded scope customer wins & success stories, customer partner tools, guides & handbooks, and customer partner events (STRIDE), all aligned with the Company's culture and values.

This role requires some prior knowledge of technology markets, experience delivering communications for global sales and can deliver measurable results in support of the GTM functions’ four main priorities, which include:

Generating Pipeline and Driving Growth: Drive pipeline via Stride, Innovation Workshops, Customer Growth Planning, and Erosion control. Redesigning Solutioning for Growth: Deliver unified, AI-powered, value-led solutioning. Elevating Sales Culture: Revamp seller community, education & careers and foster a culture of customer advocacy/references. Simplifying Tools & Processes: Stabilize tools and define the future model; simplify sales processes.

Key Responsibilities: 

• GTM Communications Strategy: Support a global communications strategy for Kyndryl’s go-to-market plans, aligning with business goals and targeting key industries (e.g., financial services, healthcare, retail) and support an internal communications approach that includes functional updates, key wins, updated selling tools, thought leadership (our IP) and support of our customer relationship management (CRM) platform (Kyndryl Win Coach).
• Customer References: Track progress and support a more regular flow of customer wins through press releases, on social media, and in the Company’s Newsroom, to enable proactive and impactful customer conversations that lead to new projects/scope.
• Cross-Functional Collaboration: Support partnership with sales, marketing, delivery, and corporate affairs (government affairs, social impact, country communications teams, etc.) to ensure cohesive GTM communications and enable sales teams. 
• Performance Metrics: Define and track KPIs on GTM communications effectiveness, including engagement, pipeline contributions, and customer references 

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Qualifications: 

• Bachelor’s degree in Communications, Marketing, Business, or a related field.

• 5+ years of experience in marketing or communications roles within technology, IT services, or consulting.

• Experience in developing and executing global GTM communications strategies, ideally in IT infrastructure, cloud, or managed services.

• Prior experience in storytelling and content creation skills, and with crafting messages for technical and business audiences.

• Interpersonal and presentation skills

Preferred Skills: 

• Experience in IT infrastructure services or technology consulting

• Familiarity with emerging technologies (e.g., AI, Agentic).

• Experience working in multiple global markets.

Key Competencies: 

• Strategic Communications

• Global Market Expertise

• Leadership & Collaboration

• Client-Centric Mindset

The compensation range for the position in the U.S. is -
$77,040 to $146,640 based on a full-time schedule.  

Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations: 

California:$84,840 to $175,800 

Colorado: $77,040 to $146,640 

New York City: $92,520 to $175,800 

Washington: $84,840 to $161,160 

Washington DC:$84,840 to $161,160 

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.