Lead Engineering Workplace Services

Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible.

This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. 

As a Lead Engineering, you will be responsible Managing the facility with the highest standard of service and availability possible, managing all service contracts within the facilities 

Ensuring required support for HT/LT systems, HVAC (High/Low side), Fire Protection systems, and other operations as per SLA. 

What will you do

• Direct the planning and Delivery of all facility-related and administrative support services activities on-site day-to-day basis. 

• Oversee that agreed operational processes are implemented and followed. Drive excellence in operational delivery. 

• Manage relationships and key interfaces with the IVY stakeholders and decision makers. 

• Prepares and/or implements procedures and systems within company guidelines to ensure an orderly and efficient workflow. 

• Contribute to the sustainable profitability of the account. 

• Conduct a regular audit of the systems and procedures for smooth operations of the site. 

• Manage all aspects of risk management, HIRA, AFMEA, and environmental compliance. 

• Manage the contracts and ensure their performance and compliance. 

• Coordination & Monitoring budget, quality control, and key performance indicators. 

• Responsible for review of new projects related to transition.  

• Ability to coordinate with contractors for the upkeep of assets and track/record for smooth operations.  

• Preparation of Business case related to the workplace engineering minor projects and refurbishments  

• Make periodic inspections of the Utilities (s) and equipment to determine if other services are adequate and whether repair work is needed, and review safety and security equipment and procedures for adequacy. 

• Assign and reviews the subordinates on maintaining discipline and resolving difficult Utility maintenance and safety problems. 

• Minimum of 10-12 years in the related environment as a lead or deputy role. 

• Proficiency in MS office 

• Experience in managing Business Critical Environments. 

• Previous experience in managing the delivery of WPS Engineering services. 

• Manage a team and critical services in the country spanning multi-sites for the account. 

• A positive and proactive approach to work and ability to work to own initiative and  

• as part of a small team. 

• Excellent written and verbal communication skills 

At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like:

• Safe home pickup and home drop (Hyderabad Office Only)
• Group Mediclaim policy
• Group Critical Illness policy
• Communication & Relocation allowance
• Annual Health check

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.  

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.