Code and Theory is seeking a QA Lead with extensive expertise in scaling QA automation implementation within professional services.
As part of our quality engineering team, you will ensure the excellence of our web experiences by directly designing and executing robust automated testing procedures. Collaborating with engineering and product teams, you will lead the hands-on development of our automation initiatives and analyze complex functionality to guarantee high-quality software delivery.
You will foster a culture of automation by implementing the frameworks and CI/CD structures that support QA across the organization. While supporting major accounts (Fortune 50/100), you will maintain a deeply tactical focus, managing the technical health of multiple projects and tailoring automated solutions to meet client KPIs. You will provide technical mentorship to engineering teams to achieve these objectives.
You are a passionate advocate for software quality, with a track record of building stable frameworks and driving continuous improvement through contemporary tools and methodologies.
WHAT YOU’LL DO
- Deliver hands-on testing across our web and mobile ecosystem, acting as the squad’s technical authority and quality advocate.
- Lead project delivery through mentorship and delegation; while people management and administration are minimal, they remain a key part of your technical leadership
- Drive stakeholder management by aligning quality goals with business objectives and providing clear, data-driven progress updates.
- Partner with product leadership to develop and evolve robust testing strategies with a strong shift-left mindset.
- Effectively estimate and scope high-level testing efforts, ensuring the team remains highly adaptable to changing requirements.
- Lead requirements gathering and regression strategies across all functional systems, ensuring consistency and coverage.
- Own the release cycle by managing scope planning, effort estimation, and providing final sign-off for deployments.
- Be a key driver in the Quality Practice Community by leading and supporting all activities.
- Actively work with all members of the Practice Community to cross-pollinate learnings across other project deliverables.
WHAT YOU’LL NEED
- 10+ years of experience as a tactical leader who can navigate high-pressure environments and complex project constraints.
- Proven ability to guide team members through consistent feedback, helping the team adapt and evolve their technical skills.
- The confidence to be a vocal champion for quality and the maturity to make risk-tolerant decisions that meet business goals.
- Deep commitment to developing a strong culture of mentorship and maintaining a healthy environment for team development.
- Expert-level ability to design stable, deterministic tests that eliminate flakiness across the entire stack.
- Proven experience in architecting, maintaining, and customizing automation frameworks and shared libraries.
- Mastery of integrating test frameworks into CI/CD pipelines (GitHub Actions, Jenkins, etc.) and managing API/Load testing suites.
- Technical proficiency in optimizing application performance and detecting complex memory usage issues.
- Fluency in reading and troubleshooting HTML, CSS, JavaScript/TypeScript, and backend languages like PHP or Java.
- Hands-on experience with frameworks such as Playwright, Cypress, Selenium, Katalon, and Robot Framework.
- Experience with Ai product testing or tool usage to enhance test processes like test cases generation and script development is highly desirable.
- Expert-level use of JIRA and Confluence for strategic test planning, reporting, and high-level defect management.
- A positive, solutions-oriented leadership style with a relentless commitment to team excellence.
Skills Required
- 10+ years of experience in QA automation and technical leadership
- Proven ability to provide technical mentorship and guide team members
- Expert-level ability to design stable, deterministic tests and eliminate flakiness
- Experience architecting, maintaining, and customizing automation frameworks and shared libraries
- Mastery integrating test frameworks into CI/CD pipelines (GitHub Actions, Jenkins, etc.)
- Experience managing API and Load testing suites
- Technical proficiency in optimizing application performance and detecting memory usage issues
- Fluency in reading and troubleshooting HTML, CSS, JavaScript/TypeScript and backend languages like PHP or Java
- Hands-on experience with Playwright, Cypress, Selenium, Katalon, and Robot Framework
- Expert-level use of JIRA and Confluence for test planning, reporting, and defect management
- Ability to align quality goals with business objectives and manage stakeholder expectations
- Experience with AI product testing or AI tools to enhance test processes
Code and Theory Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Code and Theory and has not been reviewed or approved by Code and Theory.
-
Leave & Time Off Breadth — Time-off policies include an “unlimited”/flexible PTO approach with paid holidays/sick time and seasonal early-close Fridays, offering notable flexibility. These options provide additional downtime beyond standard accrual models.
-
Healthcare Strength — Core medical, dental, and vision coverage is part of the standard package, with employer-verified health plan information cited as current. Life and disability insurance further reinforce foundational coverage.
-
Retirement Support — A 401(k) with employer match is included in the package, supporting long-term savings. Candidates are encouraged to confirm the match formula during the offer stage.
Code and Theory Insights
What We Do
Code and Theory is a strategically driven, digital-first creative agency that lives at the intersection of creativity and technology. We solve consumer and business problems across the entire customer journey that flex to meet the ever-changing needs of consumer expectations. We put the user, their behaviors and needs, at the center of everything we do — from our proprietary research methodologies, to product development processes, to how we create brand, channel and messaging strategies. Our goal is simple: to solve our clients business problems. We bring big ideas to life by looking holistically at brand ecosystems where digital plays a prominent role in driving the consumer from first-touch through to conversion to relationship deepening over time. We identify gaps in the consumer journey and opportunities in culture that require products, services or communications to fill. We work across categories, ranging as far and wide as health care (Pfizer, Sanofi, Reach MD, Bioreference Laboratories) to financial services (JP Morgan Chase, Prudential, Morgan Stanley, First Data) to cpg (Mars, Unilever, Johnson & Johnson) to technology companies (Facebook, Xerox, Samsung, Comcast) to culture brands (adidas, H&M). And because our DNA is in publishing — we’ve embedded in over 135 newsrooms in the past decade — we bring unique expertise in understanding how content is created, distributed and optimized, including our work with CNN, NBC News, NBC Sports, and Bustle Digital Group. At Code and Theory, we strive to only be limited by our own ambition and creativity. We believe in pushing our creativity beyond the easy and obvious answers in order to deliver the solutions that are right for our clients, their businesses, and their consumers.
Gallery
.jpg)
