Lead Engineer Network Observability

About the Role
We're looking for a Lead Network Engineer, Architect - Observability to own the strategy and architecture behind how we see, understand, and act on the health of our global network. This is a senior technical leadership role for someone who has spent a decade or more in network engineering and now wants to define how a large, multi-region network gets monitored, correlated, and made predictable rather than reactive.
You'll be the architect of our observability capability end to end, spanning monitoring platforms, telemetry, analytics, and the roadmap that ties it all to business outcomes like uptime, mean time to resolution, and cost avoidance.
What You'll Do
Observability Strategy and Architecture
    •    Own and advance a multi-year observability maturity roadmap for the global network
    •    Architect unified observability solutions spanning our monitoring platforms rather than siloed point tools
    •    Define predictive alerting and anomaly detection capabilities to move the organization from reactive to proactive
    •    Build observability use cases grounded in business goals, not just technical coverage
    •    Set observability best practices and standards used across regions
    •    Evaluate emerging observability and AIOps technologies and recommend where they fit
Analytics and Cross-Tool Integration
    •    Design analytics workflows that combine data from multiple sources, such as wire data, infrastructure metrics, and flow analysis, into a coherent picture of network health
    •    Build predictive capacity planning models using historical performance data
    •    Create executive-level dashboards that correlate network health with business outcomes
    •    Develop anomaly detection and behavioral baseline analytics
    •    Design correlation logic across tools to speed up root cause analysis
    •    Advance visualization strategy across our reporting platforms
Strategic Planning and Business Value
    •    Lead tool portfolio rationalization and cost optimization reviews
    •    Build business cases and ROI models for observability investments
    •    Quantify the business value of monitoring capabilities in terms leadership cares about, such as uptime, MTTR, and cost avoidance
    •    Lead proof of concept evaluations for new observability technologies
    •    Assess build versus buy decisions for observability platforms and capabilities
Leadership and Collaboration
    •    Serve as the senior technical voice on observability across the global network organization
    •    Partner with regional network teams to ensure observability standards are adopted consistently
    •    Work with the NOC to operationalize telemetry, health checks, and alerting so findings turn into action
    •    Present observability strategy, roadmap, and business impact to executive stakeholders
What You'll Bring
    •    10-15+ years of network engineering experience, with significant time spent in observability, monitoring architecture, or network analytics
    •    Demonstrated experience architecting observability solutions across multiple platforms in a large, multi-site environment
    •    Strong background in network protocols and infrastructure (routing, switching, SD-WAN) sufficient to understand what's being monitored, not just how to monitor it
    •    Experience with monitoring and analytics platforms such as NetScout, DX NetOps, NetFlow, Grafana, and PowerBI, or direct equivalents
    •    Track record of building predictive or anomaly detection capabilities, not just dashboards
    •    Experience developing business cases, ROI models, and executive-level communication around infrastructure investment
    •    Strong stakeholder management skills, with the ability to work across regional teams and translate technical capability into business value
    •    Bachelor's degree in a related field or equivalent experience
Why This Role Matters
A global network is only as manageable as it is visible. This role defines how we see problems before they become outages, how we prove the value of what we monitor, and how we turn raw telemetry into decisions leadership can act on.

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Knowledge, Skills and Experience:

• 10 to 15 Years of relevant work experience.

• Bachelor's Degree with Network Engineering or Related field of study required.

• Other Education / Certifications: - Cisco Certified Internetwork Expert (CCIE) Data Center, CCIE Enterprise Infrastructure, CCIE Enterprise Wireless, CCIE Collaboration, Cisco Certified Design Expert (CCDE), F5 (or other load balancer) Certified Solution Expert, SNIA Storage Networking Certificate.

• Able to execute instructions and to request clarification when needed.

• Able to perform basic mathematical calculations.

• Able to recognize and attend to important details with accuracy and efficiency.

• Able to communicate clearly and convey necessary information.

• Able to create and conduct formal presentations.

• Able to interact effectively with all levels of management.

• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.

• Possesses strong multi-cultural interpersonal skills.

• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.

• Possesses strong organizational and time management skills, driving tasks to completion.

• Able to constructively work under stress and pressure when faced with high workloads and deadlines.

• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

• Able to work independently with minimum supervision.

• Able to maintain confidentiality of sensitive information.

• Able to build solid, effective working relationships with others.

• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

• Able to quickly learn new systems and technology.

• Able to use relevant computer system applications at an advanced level.

• Consistent non-standard work or overtime as business requires.

• On-call availability required as necessary.

• Professional, office environment.

• Some travel required.

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.