SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
The Lead Designer in our Authoring team is focused on delivering exceptional design craft and driving multiple workstreams autonomously. You will play a pivotal role in shaping the user experience of the survey creation flow in SurveyMonkey platform, ensuring design solutions meet both end to end user needs and business objectives. This position requires a strong combination of high-level design expertise, technical proficiency, and coordination skills to manage complex projects across teams.
What you’ll be working on
- Develop and deliver high-quality design solutions that align with user needs, business goals, and technical constraints.
- Partner closely with designers to ensure cohesive direction and outcomes in their work.
- Set the UX direction for projects and maintain design consistency across all deliverables.
- Advocate for user-centered design principles in product strategy discussions.
- Manage multiple concurrent workstreams with a high degree of autonomy.
- Collaborate with cross-functional teams, including product managers, engineers, and researchers, to ensure seamless integration of design into development processes.
- Execute hands-on design work, including wireframes, prototypes, and high-fidelity visuals.
- Push the boundaries of creative excellence while adhering to SurveyMonkey’s design system.
- Leverage technical knowledge to bridge the gap between design and engineering teams.
- Ensure designs are scalable, accessible, and optimized for performance.
- Utilize data-driven insights to validate design decisions through user testing and analytics.
We’d love to hear from people with
- 10+ years experience in the design field, most recently working as a Lead Designer or Senior Designer in product design roles.
- 4+ years of demonstrated Design Systems expertise
- Experience with Data implementation tools such as Amplitude, Pendo, Eppo
- Familiarity utilizing Jira to facilitate project tracking
- Has worked with design teams with 4+ Product and UX designers
- Strong portfolio showcasing exceptional design craft across digital products.
- Expertise in modern design tools. We use Figma.
- Experience working within a SaaS environment is highly preferred.
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Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
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What We Do
We deliver intuitive, people-centric solutions that help industry leaders quickly and confidently make important decisions, take action, and achieve tangible results. Our AI-powered platform is built with a purposeful balance of humanity and technology, weaving together over 20 years of experience with data derived from billions of real questions and responses. Today, we offer enterprise solutions for agile experience management and insights by our three product brands: Momentive, GetFeedback, and SurveyMonkey.
