Lead, Design

Posted Yesterday
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Hiring Remotely in US
Remote
240K-275K Annually
Senior level
Information Technology • Other • Social Media
The Role
Lead consumer product design craft and manage 5–6 designers while remaining hands-on. Run critiques, establish growth plans, oversee design capacity across seven product areas, guide design-system decisions, represent design with executives, and ship high-impact product experiences. The role requires strong UX/product design judgment, research synthesis, people management, and AI-assisted design fluency.
Summary Generated by Built In

#TeamNextdoor

Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com

Meet Your Future Neighbors

As a Lead Designer on Nextdoor's Consumer Product team, you'll help shape the future of how neighbors connect with one another, their neighborhoods, and local businesses and events. You'll join a collaborative team of designers, product managers, engineers, and researchers working to evolve and improve the experience across our platform.

We're hiring a player-coach to lead craft for Consumer Design, someone who runs a rigorous crit, coaches designers toward their next level, and holds the line when speed and quality trade off, while still shipping hands-on work themselves.

Deeply human-centered and mission-driven, you're excited to create digital experiences that strengthen real-world connections and empower neighbors to build stronger communities.

At Nextdoor, we operate in an AI-first environment and expect every team member to actively use AI tools as part of their workflow. We aren't looking for prompt engineers; we’re looking for people who use tools like Claude, Gemini, ChatGPT, and Glean to challenge their own thinking and take full ownership of AI-assisted outputs.

We also offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London.  

The Impact You’ll Make

Are you excited by the challenge of raising the craft bar for a design team, coaching designers toward their next level, and still shipping hands-on work yourself? If so, this is the role for you. Please include a portfolio link along with your resume.

Your responsibilities will include: 

  • Running weekly design critiques and rebuilding a healthy manager-level review process so projects of every size get rigorous feedback at the right altitude
  • Establishing regular 1:1s and growth plans for a team of consumer designers, and advocating for their growth and promotion during performance review cycles
  • Owning the design capacity model across seven product areas, managing a team of 5 to 6 consumer designers. Owning the capacity model and the recommendation on where design headcount goes
  • Representing design's point of view in product discussions where speed and craft are in tension, starting with a key decision about how neighbors filter and navigate content in the app
  • Arbitrating design-system exceptions, deciding when to say no to a one-off component that doesn't belong in our shared design system
  • Shipping hands-on design work yourself on at least one high-impact area of the consumer product
  • Participating in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises
  • Building in-person relationships with team members and contributing to Nextdoor's company culture
  • This role reports directly to the EVP of Product and is the senior-most design voice in the Consumer org
What You’ll Bring To The Team
  • 8+ years of experience in UX design, product design, or a related field, with a strong track record of designing and shipping user-centered products. Including experience directly managing designers through performance and promotion cycles
  • A track record as a player-coach,  practicing designer and people manager at once, with the discipline to protect your own IC time
  • Calibrated craft judgment: you can run a crit, make a leveling call, and defend it in calibration
  • Proficiency in Figma and other design tools for creating wireframes, prototypes, and high-fidelity designs
  • Experience working with and contributing to design systems, ensuring consistency and scalability across surfaces
  • Strong understanding of qualitative and quantitative research methods, with the ability to synthesize insights into actionable design decisions
  • Comfort holding a design position in rooms with executives, backed by evidence rather than taste
  • Fluency with AI-assisted design tooling and a clear sense of where it helps and where it can't substitute for human judgment

Join us to design products that make a real-world impact, strengthening communities and bringing people closer together.  

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. 

The starting salary for this role is expected to range from$240,000 to $275,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. The salary range will be determined by the candidate’s geographic location.

We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date.

When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.

Skills Required

  • 8+ years of experience in UX design, product design, or a related field
  • Strong track record designing and shipping user-centered products
  • Direct experience managing designers through performance and promotion cycles
  • Experience as a player-coach who practices design while managing people
  • Ability to run design critiques and make and defend design leveling decisions
  • Proficiency in Figma and other design tools for wireframes, prototypes, and high-fidelity designs
  • Experience contributing to and working with design systems
  • Strong understanding of qualitative and quantitative research methods
  • Ability to synthesize research insights into actionable design decisions
  • Comfort representing design perspectives in executive discussions using evidence
  • Fluency with AI-assisted design tools and understanding of their appropriate use
  • Portfolio link included with resume

Nextdoor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nextdoor and has not been reviewed or approved by Nextdoor.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with employer-paid medical, dental, and vision plus mental health resources and One Medical access. Additional supports like wellness stipends and HSAs reinforce ease of access and ongoing care.
  • Parental & Family Support Family-forming and caregiving benefits include paid parental leave, adoption assistance, fertility support, childcare credits, and gender-affirming care. Elder-care and parent concierge services indicate broad coverage across different life stages.
  • Leave & Time Off Breadth Time-off policies include flexible or generous PTO, paid holidays, volunteer time, and an end-of-year shutdown. Sick time flexibility and leave options for family or medical needs contribute to work-life balance.

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The Company
HQ: San Francisco, CA
780 Employees
Year Founded: 2011

What We Do

Nextdoor is where neighborhoods happen — and connections are made. Nextdoor connects neighbors to each other — and to everything nearby: Local businesses, services, news updates, recommendations and stuff for sale from the people down the block. Building connections in the real world is a universal human need. That truth, and the reality that neighborhoods are among the most important communities in our lives, have been guiding principles for Nextdoor since the beginning. Neighbors around the world rely on Nextdoor to: - Recommend and discover local restaurants and shops - Buy and sell gently used furniture and other goods - Spread the word about a lost or found (!) pet - Help neighbors with grocery runs or pharmacy pickups - Meet neighbors over a cup of coffee or organize a walking group - Stay up on the latest safety news from local public agencies

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