Lead Data Analyst

Posted 13 Days Ago
Santa Monica, CA
Hybrid
136K-182K Annually
Senior level
AdTech • Digital Media • News + Entertainment
Create the Tech Behind Our Magic
The Role
The Lead Data Analyst will analyze subscriber churn for Disney's streaming services, create dashboards using Tableau and Looker, and communicate insights to stakeholders. This role requires collaboration with various teams to drive business strategy based on data analysis. They will also convert business questions into SQL for deeper analysis and partner with Data Science teams for advanced modeling.
Summary Generated by Built In

About The Team
The Subscriber Data Intelligence team is looking for a Lead Data Analyst who will help to measure, understand, and take action to mitigate subscriber churn across a growing ecosystem of Disney's streaming service offerings (Disney+, Hulu, and ESPN+). Our team masters exploratory data analysis, advanced reporting, data visualization and storytelling to deliver actionable insights and provide recommendations to drive business decision-making. This team collaborates cross-functionally across the Direct to Consumer organization as well as with stakeholders from business units across The Walt Disney Company to generate insightful, compelling, and strategic analyses. This role will build strong relationships and partner closely with Finance, Business Operations, Business Strategy, and other Analytics teams to ensure the business understands complex retention trends and implications for strategic decision making . The team's work will drive the development of business and operational plans that are expected to have broad influence at all levels of the organization.
Responsibilities

  • Communicate complex trends and churn drivers to a wide array of business stakeholders with varying technical expertise from operational teams to executive audiences, both in oral presentations and via written reports
  • Partner closely with business stakeholders (Product, Business Operations, Finance, Marketing etc.) to identify and unlock opportunities for improved subscriber retention
  • Create and maintain operational dashboards in Tableau and Looker to understand performance over time, enable efficient exploratory analysis, and equip partners with self-serve tools
  • Translate complex business questions into SQL including proper cohorting , calculations, filtering criteria and/or aggregations
  • Partner with Data Science teams to uplevel analyses using clustering/segmentation, regression modeling, and/or predictive modeling


Required Qualifications

  • Bachelor's degree in Analytics, Computer Science, Statistics, Economics, Mathematics, or related field
  • 7+ years of strategic analysis to inform product or business decision making
  • 5+ years of hands-on analytical work experience with SQL (ETL ownership, complex transformations, development of "analytical" datasets)
  • Strong analytical skills with the ability to apply business strategy to data analysis and recommendations
  • Ability to think strategically, analyze and interpret first and third party information
  • Experience manipulating large data sets and interpreting data trends using a multitude of disparate data sources and tools
  • Expertise with data exploration and data visualization tools like Tableau or Looker
  • Strong analytical and technical skills to troubleshoot issues, analyze the cause, quickly come-up with possible solutions , document the changes, and communicate organizational impact
  • Strong experience in documenting the data requirements, data strategy, data rules (standardization, cleansing, and validation)


Desired Qualifications

  • Experience in the streaming media industry and/or supporting a direct-to-consumer or subscription-based product
  • Experience in the technology industry and knowledge of how to build and implement data products
  • Experience presenting data stories to executive audiences
  • Experience operating in an SDLC environment and deploying code


Additional Information
#DISNEYTECH
The hiring range for this position in Santa Monica, California is $136,100 to $182,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Top Skills

SQL

What the Team is Saying

Chris
Chase
Jamie
The Company
HQ: Burbank , CA
200,000 Employees
Hybrid Workplace
Year Founded: 1923

What We Do

Innovation is in the DNA of The Walt Disney Company. We not only embrace it, we translate it into experiences you can see and feel. From our groundbreaking work in advanced audio-animatronic robots featured in the Disney theme parks, to streaming services that are redefining entertainment, to inventing tools to create new worlds in our films — The Walt Disney Company has spent nearly 100 years immersing audiences in new and stunning experiences using groundbreaking technology. When next generation technology meets talented people ready to tackle challenges still to be imagined, anything can happen.

Why Work With Us

Every technologist at Disney is essential to helping us create unforgettable experiences and innovative products. Our teams constantly spearhead innovation by incubating cutting-edge ideas into production-ready solutions. At Disney, you’ll make an impact you can see and feel with a team that both supports and challenges your thinking.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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