Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]
The pay range for this position is $102,300 to $147,050. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits
Skills Required
- 5+ years of experience in HCM, HRIS, enterprise SaaS customer success, consulting, or technical advisory roles
- Knowledge of UKG Pro Workforce Management (WFM)
- Ability to consult with enterprise customers at both business and technical levels
- Excellent communication, facilitation, and relationship-building skills
- Strong organizational skills and ability to manage multiple priorities
- Willingness to work outside normal business hours, including on-call rotations
- Ability to work the west coast shift, 11:00 AM to 8:00 PM Eastern, to support west coast clients
- Experience driving adoption, optimization, or transformation initiatives
- Ability to anticipate customer needs and develop proactive strategies
- Familiarity with data analytics, integrations, and system optimization
- Business acumen to align technology with strategic goals
- Healthcare industry experience, preferably in customer-facing, technical support, implementation, or services roles
UKG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about UKG and has not been reviewed or approved by UKG.
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Retirement Support — The company offers a notably rich retirement match with immediate vesting, strengthening long‑term financial security. This, alongside other financial programs, is positioned as a core element of the total rewards package.
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Parental & Family Support — Paid parental leave, phased return, and family‑building assistance indicate breadth and depth of support. Coverage spans multiple family scenarios, reinforcing a family‑friendly package.
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Healthcare Strength — Day‑one medical, dental, and vision options with added fertility coverage and regional plan choices reflect comprehensive care. Supplemental resources like condition‑management and 24/7 support services further enhance coverage breadth.
UKG Insights
What We Do
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge.
Why Work With Us
You want more than a job. You want meaningful work in a place where your goals and values matter. At UKG, your drive for impact drives us — because our mission is to understand and empower the working world.
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