Lead Credit Officer Vice President

Posted 4 Hours Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads a credit risk team overseeing end-to-end credit delivery, underwriting quality, portfolio management, credit administration, and regulatory compliance. Manages Credit Officers and Analysts, monitors capacity and performance metrics, provides training and mentorship, collaborates with Lending Advisory, Underwriting, Operations, and senior stakeholders, and delivers prudent credit guidance and client solutions.
Summary Generated by Built In

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.


As a Credit Risk Team Lead in Credit Risk Management, you drive the end-to-end credit delivery experience for our business. You lead a team of Credit Officers and Analysts, ensuring service excellence and adherence to credit quality standards. You collaborate with partners across the firm to meet organizational goals and support continuous improvement. You help us deliver outstanding client experiences and contribute to our strategic direction.

Job responsibilities:

  • Proactively manage the credit delivery process from start to finish through partnerships with Credit Operations
  • Lead and develop a team of Credit Officers and Analysts, ensuring high service levels and credit quality
  • Oversee team capacity and ensure target metric goals are met
  • Conduct quality reviews of underwriting analyses
  • Lead meetings with Lending Advisory, Underwriting, and Operations to drive prioritization
  • Monitor weekly reports to ensure portfolios meet targets
  • Provide training and communicate objectives in team meetings
  • Participate in portfolio management and credit administration with Lending Advisory and Credit Executive
  • Ensure compliance with corporate and regulatory policies, focusing on cost-efficient credit delivery
  • Offer decisive and prudent credit guidance, structuring appropriate solutions for the bank and clients
  • Serve as a resource and mentor within the credit organization and participate in local leadership

Required qualifications, capabilities, and skills:

  • Bachelor’s degree required 
  • 7 years consumer and commercial bank lending experience
  • Strong analytic, problem-solving, and organizational skills
  • Excellent interpersonal and communication abilities
  • Commitment to customer service and teamwork
  • Ability to work in a high-production environment and meet targets
  • Strong computer skills, including Microsoft Excel, Word, and PowerPoint

Preferred qualifications, capabilities, and skills:

  • Degree required (Finance, Accounting, Economics, Business Management, or STEM preferred)
  • Completion of a major bank credit-training program
  • Knowledge of Capital Markets and Operating Companies
  • Experience with JPMC software applications and broad bank product knowledge
  • Ability to interact with senior management and sales personnel
  • Ability to manage multiple projects with urgency
  • Fluency in Spanish, Portuguese, Mandarin, or other languages used by global clients
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

Skills Required

  • Bachelor's degree
  • Seven years of consumer and commercial bank lending experience
  • Strong analytical, problem-solving, and organizational skills
  • Excellent interpersonal and communication skills
  • Commitment to customer service and teamwork
  • Ability to work in a high-production environment and meet targets
  • Strong computer skills, including Microsoft Excel, Word, and PowerPoint
  • Degree in Finance, Accounting, Economics, Business Management, or STEM
  • Completion of a major bank credit-training program
  • Knowledge of capital markets and operating companies
  • Experience with JPMorgan Chase software applications and broad bank product knowledge
  • Ability to interact with senior management and sales personnel
  • Ability to manage multiple projects with urgency
  • Fluency in Spanish, Portuguese, Mandarin, or other languages used by global clients

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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