Lead Cloud Ops Platform Engineer (m/f/d)

At SOFICO, we're building the future of mobility through Miles, our market-leading platform for leasing, fleet, and mobility operations worldwide. As an international team, we combine innovation, collaboration, and ownership to deliver real impact for our customers, in a culture of continuous learning, mutual support, and shared success.

SOFICO is expanding its Data & AI organisation to build the SOFICO AI Cloud and the Miles Enterprise Agentic Platform: an AI experience layer backed by a deterministic capability layer that keeps every business action controlled, predictable, and testable.

From our Ghent office, you'll be the founding Cloud Ops engineer embedded directly in the Data & AI product team, owning the design, build, and operation of the AI Cloud platform: standardized, single-tenant environments that SOFICO runs in Azure, powering the Agentic Platform. 

This is a hands-on role: you design it and you build it. Automated deployment is key from day one. 

• Design, build, and operate the AI Cloud platform: standardized, single-tenant customer environments run by SOFICO in Azure.
• Build and maintain the automated "instance factory" for rapid, secure provisioning, upgrades, and lifecycle management of customer instances.
• Own Infrastructure-as-Code, CI/CD, and GitOps practices end to end, from design through daily operation.
• Drive platform standardization: handle customer-specific requirements through configuration, not custom infrastructure.
• Design secure, reliable connectivity between AI Cloud and the rest of Miles Enterprise, parts of which run on-premise or at customer sites.
• Own platform reliability, security, and observability: monitoring, alerting, incident response, and continuous improvement.
• Apply the technical standards and foundations for Cloud Ops for Miles Enterprise to the Data & AI team's artifacts.

• Senior-level, hands-on experience in Platform Engineering, Cloud Ops, DevOps, or SRE — comfortable owning a platform end to end, with help from our Cloud Ops specialists.
• Proven track record operating and scaling production SaaS or cloud-native platforms.
• Strong background automating infrastructure provisioning, deployment, and operations at scale.
• Confident setting technical direction and standards solo today, with the appetite to mentor and grow a team once one exists.

Knowledge & Skills

• Infrastructure-as-Code: Terraform, Ansible, or similar.
• Kubernetes, Helm, Docker, and cloud-native platforms.
• CI/CD pipelines and GitOps-based deployment automation.
• Solid Azure experience; exposure to Azure AI services is a strong plus.
• Observability: monitoring, logging, alerting, incident response.
• Operating multi-tenant / multi-customer platforms: tenant isolation, secrets management, fleet-wide upgrades.
• Secure connectivity between cloud and on-premise or customer-hosted environments — needed from day one to integrate with the rest of Miles Enterprise.
• Strong communication and stakeholder management; you'll work directly with product, AI engineering, and, eventually, the wider Miles Ops organisation.

Plus: cloud cost optimization experience.

• Competitive salary package.
• Meal allowance provided per working day.
• Fully covered private health insurance, so you can focus on what matters most.
• Hybrid working and flexible hours, giving you the freedom to shape your workday.
• A modern co-working space offering a comfortable working environment.
• A structured onboarding program from day one, with a dedicated coach to help you get up to speed and grow in your role.
• Regular opportunities to connect beyond day-to-day work — casual drinks, team activities, and company-wide events.

Ready to build the secure and deterministic capabilities behind the next generation of mobility software? Join SOFICO and let's shape what's next together!