Job Summary:
Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to security creations, corporate action event management and accounting matters, serving as a vital link between clients and internal teams. Analysts will be responsible for managing daily activities which will be related to instrument creations, corporate action event management, and securities price-related issues.
Responsibilities:
Act as primary Market-Data-related point of contact for all internal teams
Catalog and organize Market-Data-related issues and common, recurring tasks from internal and external sources
Creation of various instrument creations like Equities, Bonds, Warrants, futures, Options, etc.
Monitoring price files for various ASIA, EUROPE & US exchanges and requiring coordination with Internal teams in terms of missing price files.
Deliver timely and accurate information regarding various corporate actions like Stock dividends, Cash dividends, Stock splits, mergers & Acquisition, and Spinoff.
Knowledge of various vendors like Refinitiv, Bloomberg, FactSet, and SIX will be an added advantage.
Need to maintain FAQ page for Market data team on internal portal for reference for all Enfusion team.
Always ensure to maintain SLA, which is agreed for deliverables to various clients.
Effective communication with stakeholders and other clients irrespective of region during ASIA, EMEA & US hours.
Good Communication skills while dealing with clients and understanding the aspects related to BAU in depth.
Collaborate directly with clients to build valuable relationships and enhance their experience as a Clearwater user.
Manage workflow based on productivity and quality metrics, organizing your day to prioritize high importance or critical work.
Required Skills:
Good understanding of mandatory and voluntary corporate action and their impact on prices of securities.
Intermediate understanding of fixed income and equity instrument types.
Strong computer skills, including proficiency in Microsoft Office.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.
Education and Experience:
Bachelor’s degree or higher in Accounting or Financial/Business-related field.
1+ years of relevant experience.
Top Skills
What the Team is Saying
What We Do
Enfusion, a Clearwater Analytics company (NYSE: CWAN), helps investment managers solve their most pressing challenges by approaching innovation from a fundamentally different perspective. Our cloud-native, multi-tenant architecture powers continuous innovation, non-disruptive upgrades, and unmatched speed to market for institutional investors. We empower them to see clearly—so they can act with confidence.
From hedge funds to asset managers, we support firms in streamlining operations and scaling efficiently, so they can remain focused on performance and strategy. Our global team supports over 14,500 investment managers across nine global offices on four continents.
Follow Clearwater (https://builtin.com/company/clearwater-analytics) to stay informed on how we’re driving the future of investment technology—together.
Why Work With Us
Enfusion is your opportunity to pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. Our environment is collaborative and entrepreneurial. We’re self-starters who work together to solve challenges and propel our mission forward. Enfusion is where your future meets the future of finance.
Gallery
Enfusion, a Clearwater Analytics company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
