The Role:
The FIX Operations position is responsible for the setup of FIX connections for new and existing clients such as Dropcopy Connections, Certification of Broker, Algo Connections, Algo Migrations and Broker Connection Decommissions requests. This position will also provide support for existing clients on issues related to these connections.
What You’ll Do:
- Create and perform training demos for both internal and external parties for OEMS topics and inquiries
- Communicate with client counterparties and serve as an escalation point as needed
- Work on projects related to FIX setup for client onboarding
- Candidates should have hands-on experience with the FIX projects, certifications & migrations
- Accurately and timely reporting of project status.
- Provide Day-to-Day support on OEMS broker connections like HT, DMA/Algo, Drop copy & Staging
- Provide second line support service to the production support team in FIX connectivity context
What You’ll Need:
- Bachelor’s degree in Finance, Accounting, Economics, or related field.
- Must have worked in Financial Services and Investment Technology: Buy-side (OMS, EMS, IMS) or Sell-side product design, development, deployment.
- 2+ Experience with FIX Protocol is a MUST to manage the FIX client onboarding process, liaise with global business and technology teams.
- In-depth knowledge of FIX Protocol and experience with client-facing and production support activities
- Experience in reading and configuring xml files which include algo definition language.
- Knowledge of asset classes such as Equities and Listed Derivatives
- Strong knowledge of trade life cycle of various instruments and products
- Strong client services skills demonstrated by excellent verbal and written communication skills
- Organized, detail-oriented, analytical, and problem-solving skills.
- Ability to handle and prioritize multiple tasks, prioritizing urgent matters and working independently
- Must be flexible to work in all three shifts – APAC, EMEA, US
Skills Required
- Bachelor's degree in Finance, Accounting, Economics, or related field
- Experience in Financial Services and Investment Technology (Buy-side OMS/EMS/IMS or Sell-side product design, development, deployment)
- 2+ years' experience with FIX Protocol to manage client onboarding and liaise with global teams
- In-depth knowledge of FIX Protocol and client-facing production support activities
- Experience reading and configuring XML files including algo definition language
- Knowledge of asset classes such as Equities and Listed Derivatives
- Strong knowledge of trade life cycle for various instruments and products
- Excellent verbal and written client service and communication skills
- Organized, detail-oriented, analytical, and strong problem-solving skills
- Ability to prioritize multiple tasks, handle urgent matters, and work independently
- Flexibility to work all three shifts (APAC, EMEA, US)
What the Team is Saying
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Clearwater Analytics (CWAN) Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision coverage are provided, with indications that some plans are company‑paid and include dependents, plus vision extras like contacts/glasses coverage and LASIK discounts. Mental health support and HSA/FSA options are referenced alongside core health benefits.
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Retirement Support — A 401(k) with employer matching up to 4% is offered, with immediate/Safe Harbor vesting noted in materials. This provides structured, reliable support for long‑term savings.
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Leave & Time Off Breadth — PTO starts around three weeks and grows with tenure to a higher cap, and offerings include paid company holidays and volunteer time off. Paid parental leave is also provided.
Clearwater Analytics (CWAN) Insights
What We Do
CWAN was founded on a simple belief: investment professionals deserve modern technology that actually works for them. Not legacy systems that slow them down. Not fragmented data that creates confusion. But one comprehensive platform that gives you complete visibility and crystal-clear insights. The result? Investment management that works as seamlessly as your investment strategy. Since our founding in 2004, CWAN has been the trusted technology partner powering the world’s leading institutional investors — from insurance companies, asset managers, and hedge funds to asset owners like corporations, endowments, and pension funds managing over $10 trillion in assets.
Why Work With Us
We continue to grow, fueled by a strong foundation, an ambitious vision, and a commitment to delivering exceptional value to our clients, partners, and team members around the world. What started as a bold idea in Boise, Idaho has rapidly transformed into a global presence. We’ve expanded our footprint significantly—now operating out of 24 offices
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Clearwater Analytics (CWAN) Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
