Lead Business Systems Analyst, Payments

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2 Locations
In-Office
Fintech • Financial Services
The Role
Job Summary & Responsibilities

Lead Business Systems Analyst
The Lead Business System Analyst oversees the analysis of business and information needs in order to design optimal systems solutions. Working with limited oversight, this job reviews that designed system solutions are appropriate for business needs and consistent with the overall design of the organization's information systems architecture. This job is responsible for managing large projects and processes, while also coordinating efforts among the Business Systems team.
Key Responsibilities and Duties

  • Provides solutions for IT and business management concerning the application of technology to business opportunities, planning and implementation of cross-functional applications.
  • Monitors feedback on the use of business applications, enhancing system productivity as needed.
  • Translates business requirements into application requirements, while working with all members of the team to execute the application successfully.
  • Reviews cost estimates of various system solutions and reviews project plans to provide input into decisions about prioritizing projects and allocating IT resources.
  • Monitors the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
  • Coaches and sometimes delegates work to lower level professionals.

Minimum Qualifications

  • 5 years of experience as a Business Systems Analyst
  • Previous payments technology experience

Preferred Qualifications

  • 7 years of experience analyzing, designing, and supporting end‑to‑end payment solutions across ACH, wires, RTP/FedNow, and digital payment channels.
  • Prior experience gathering and documenting business and technical requirements, partnering with product, architecture, operations, and vendor teams, and ensuring compliance with NACHA, ISO 20022, Reg E, and other regulatory standards.
  • Strong background in creating payment flows, data mappings, and user stories, and supports testing, issue resolution, and production readiness.
  • Strong payments domain expertise, excellent analytical and communication skills, and the ability to translate complex banking processes into clear, actionable requirements.

Educational Requirements

  • University (Degree) Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level
8IC

Preferred Qualifications

Posting end date - 3/22/26

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The Company
HQ: Jacksonville, Florida
2,300 Employees

What We Do

EverBank is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital account access for clients 24/7, in addition to phone banking services and a network of financial centers across Florida. EverBank’s commitment is to deliver our clients high-performing, high-yield solutions backed by exceptional service, giving them the advantage they expect, to make the most of their money.

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