As a Lead Technical Business Analyst with Resource Data, you will support clients with the delivery of custom software solutions by gathering and organizing business information, gathering requirements documentation, and contributing to testing and implementation efforts. This is a collaborative role that works to ensure that project tasks are completed efficiently, on time, and within budget, helping to align system functionality with business needs. This role requires strong technical acumen including experience with wireframing and diagramming tools, SQL and SSMS, and the ability to interpret application code. Leadership responsibilities will take place in the form of player-coaching and mentoring for more junior members of the team, as well as thought leadership on best practices and SOP's for the branch's BA practice.
Key Responsibilities
- Leading the elicitation, analysis, documentation, and management of complex business and technical requirements for custom software solutions
- Reviewing technical documentation and code in lieu of customer interviews to create clear, actionable technical requirements, user stories, acceptance criteria, and functional specifications
- Collaborating with stakeholders to create and review workflow/process diagrams, mockups, and wireframes using tools such as Balsamiq and Visio
- Documenting current-state and future-state business processes, system workflows, and data flows using narrative descriptions and diagrammatic models
- Analyzing databases using SQL and SQL Server Management Studio (SSMS) to validate business rules, support reporting needs, and assist with troubleshooting and root-cause analysis
- Creating and maintaining test strategies, test plans, and test cases appropriate to both Agile (iterative validation, UAT support) and Waterfall (formal system and acceptance testing) projects
Basic Qualifications
- 7+ years of experience as a Business Analyst supporting development of custom software solutions
- 7+ years of experience producing technical documentation, including requirements specifications, user stories, process diagrams, test plans, and implementation artifacts
- Demonstrated experience working across Agile, Waterfall, and hybrid project methodologies, with the ability to tailor artifacts and approaches accordingly
- Proficiency with UX and diagramming tools such as Balsamiq, Visio, Lucidchart, or similar
- Experience using SQL and SQL Server Management Studio (SSMS) or similar database tools to explore schemas, tables, views, and stored procedures
- Ability to read and understand application code well enough to discuss functionality, logic flow, and impacts with development teams
- Proven ability to build rapport, establish trust, and collaborate effectively with clients and cross-functional teams
Preferred Qualifications
- Bachelor’s or master’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field
- Prior experience in a technology consulting firm or professional services organization
- Familiarity with MVC controller patterns
- Certifications such as:
- IIBA Certified Business Analysis Professional (CBAP)
- PMI-PBA or PMI Agile Certified Practitioner (PMI-ACP)
- Technical Writing Certification
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What We Do
Since 1986, Resource Data, Inc. has been dedicated to providing custom IT solutions and IT consulting.
We provide custom database, application, web, and GIS programming services from offices in Anchorage, Boise, Houston, Portland, and Juneau. Our excellent local reputation has led to the successful completion of projects for hundreds of clients, ranging from small firms to some of the world's largest corporations.
People, technology, results: That's what Resource Data was built on, and that's what we're all about.
