The Role
Lead Business Analyst supporting Telecom Expense Management across a complex telecom environment. Responsibilities include maintaining telecom provider and circuit data, monitoring and analyzing expenses, auditing invoices for billing errors, identifying cost-saving opportunities, producing Excel reports, managing vendor relationships, and partnering with business and finance teams to forecast budgets and projected telecom spending.
Summary Generated by Built In
Role Summary:
We are seeking skilled Business Analysts to join our Expense Management team and help manage and administratively maintain a complex Telecom environment supported by a variety of Telecom providers. The Staples environment is complex with over one thousand network circuits and millions of voice calls.
Requirements
Minimum Years of Experience:
6 years of experience in a Telecom Expense Management role. Experience with Calero or similar TEM tools is a must.
Required Skills & Qualifications
• Associates Degree in Business or Accounting.
• 6 years experience with Telecom Expense Management.
• 3 years hands on experience with Calero or a similar TEM tool.
• 2 years hands on experience with telecom vendor management.
• Strong ability to monitor and analyze telecommunication expenses to identify cost saving opportunities.
• Strong ability to audit telecom invoices to detect and resolve billing errors and discrepancies.
• Proficiency in Excel to manage large amounts of data and produce reports on telecom usage and expenses.
• Ability to work closely with business and finance teams to forecast telecom budgets and projected spend.
• Excellent analytical, problem-solving, and communication skills.
Skills Required
- Associate degree in Business or Accounting
- 6 years of experience in Telecom Expense Management
- 3 years of hands-on experience with Calero or a similar Telecom Expense Management tool
- 2 years of hands-on experience with telecom vendor management
- Ability to monitor and analyze telecommunication expenses to identify cost-saving opportunities
- Ability to audit telecom invoices and resolve billing errors and discrepancies
- Proficiency in Excel for managing large datasets and producing reports
- Ability to collaborate with business and finance teams on telecom budget forecasting and projected spend
- Strong analytical, problem-solving, and communication skills
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The Company
What We Do
Staples India is Staples’ technology and innovation hub in Chennai, building platforms, systems, and digital solutions that support the company’s global operations and future of work. Staples serves consumers and businesses with workplace products and services, including office supplies, janitorial products, technology, furniture, breakroom essentials, print and marketing, shipping, travel, and promotional offerings. Its India teams focus on engineering, eCommerce, process optimization, and enterprise solutions.
