Lead Analyst-Invoice Management (Telecom Expense Management)

Roles and Responsibilities

• Ensure internal processes, documentation, and checklists are followed and maintained in a timely manner
• Take complete ownership of multiple wireline TEM activities including:
• o   Invoice processing
• o   Exception Management
• o   Monthly invoice auditing
• o   AP payment file creation and maintenance
• o   Research and reconciliation of past due balances/payments
• Interact with vendors to obtain invoice copies, payment information, and resolve billing/payment issues
• Communicate with clients via email and conference calls regarding invoice and payment processes
• Manage assigned clients for the end-to-end TEM (invoice management) process—from procurement to payment
• Collaborate with India-based analysts and US-based teams to address vendor/client inquiries
• Identify opportunities for process improvement and escalate suggestions to management
• Take responsibility for generating and maintaining weekly/monthly reports

Skill and Experience

• Experience in Telecom Expense Management is a must
• Excellent written, verbal, and interpersonal communication skills
• Ability to work independently as well as in a team environment
• Self-motivated with strong ownership and accountability
• Strong leadership, team-building, and problem-solving skills
• 5–7 years of industry experience in a Telecom Domain; working knowledge of Invoice Processing, Exception handling, Accounts Payable and Reconciliation, Bills Payable
• Familiarity with telecom service providers and billing platforms across the US, Canada, Europe is a plus
• Proficiency with Microsoft reporting tools and strong, advanced Excel skills
• Undergraduate degree preferred