CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.
The Opportunity
At Root, we’re on a mission to improve the lives of our customers by offering better insurance solutions. We challenge ourselves to think differently in order to reimagine insurance to make it smarter, more equitable, and a better experience for all.
We strive to “unbreak” the archaic insurance industry by using data and technology in innovative new ways. We believe we must be steadfast in our commitment to research, experimentation, and disciplined data-driven decision making in order to build products our customers love. Analytics sits at the center of our vision.
Our Telematics team manages all aspects of the customer experience as it relates to our telematics program, as well as the models that convert raw driving data into pricing factors. If not designed thoughtfully, telematics can frustrate or confuse. This team strives to design an exceptional telematics experience that maximizes telematics adoption and subsequent customer satisfaction. Additionally, this team ensures that our pricing is representative of the most equitable customer attribute: How they drive.
As a Lead Analyst, you’ll be responsible for conducting exploratory research, running AB tests, studying the impacts of new business strategies, analyzing the overall performance of our telematics product, and introducing new metrics and reporting to shape how we measure our business. You’ll work closely with leaders in Product, Data Science, and Engineering to ensure our business decisions and strategies are data driven and achieve optimal outcomes.
Root is a “work where it works best” company. Meaning we will support you working in whatever location that works best for you across the US.
Reports to the Manager of Onboarding Analytics
Salary Range: $117,500 - $145,000 (bonus eligible)
How You Will Make an Impact
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Lead exploratory research to identify opportunities to improve business outcomes
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Design and conduct experiments (including AB tests) that maximize learnings for new product feature launches
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Manage and enhance a suite of business intelligence frameworks and dashboards to unlock self-service capabilities among non-technical partners
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Proactively and consistently analyze the overall performance of our telematics program to identify trends, anomalies, or other potentially actionable insights
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Identify opportunities to improve analytical methodologies or introduce new techniques to improve analytical deliverables
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Build strong relationships with cross functional partners to influence strategy and to ensure consistent alignment and awareness
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As a lead, you will be expected to mentor other analysts across the team to increase talent density and foster professional development and growth
What You Will Need to Succeed
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5+ years of work experience in analytics (prior insurance experience preferred)
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2+ years of work experience at the Senior Analyst or Lead Analyst level
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Proficiency with SQL and BI software (Tableau, Mode, Power BI, etc.)
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Bachelor’s degree in Mathematics, Finance, Engineering, Computer Science, or another quantitative field
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Superior problem-solving skills with ability to think strategically and innovatively
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Exceptional written and oral communication; able to effectively collaborate with and present materials to Director and VP levels
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Detail oriented; able to effectively multitask across multiple domains; consistently maintains rigorous documentation
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Roll-up-the sleeves work ethic and “do-what-it takes” attitude to efficiently execute and drive results in a fast-paced work environment
Don’t meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
Join us
At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.
Who we are
We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.
What draws people to Root
Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:
Autonomy—for assertive self-starters, the opportunities to contribute are limitless.
Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration—we encourage rich discussion and civil debate at every turn.
People—we are inspired by the collection of crazy-smart people around us.
Top Skills
What We Do
At Root, we’re doing things differently. We’re reimagining the services people need so that they serve them better. And we’re doing it by using data, technology, and rapid innovation to create products and experiences that are fair, easy, personal, and affordable.
We’ve partnered with Carvana in a partnership that brings an industry-leading, seamless insurance process to the online car buying experience.
The launch of Carvana Insurance Built with Root delivers an elevated customer experience made possible through a deep integration that pre-fills key customer information so that a customer can skip data entry and jump directly to evaluating quotes and customizing coverage. This fully embedded product experience—from quote to payment—happens entirely within the Carvana checkout process. Teams from both Carvana and Root have worked for months to build this bold technology platform. An early iteration involved 24 screens in the customer experience flow—that experience is now just three straightforward steps.
Why Work With Us
Our success is because of the hard work, ingenuity, and exceptional performance of our team. People come to Root because they know they can make an impact in their role, the company, and the industry. We’re passionate and curious self-starters, building a top-notch customer experience. Sound like something you’d like to be a part of?
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