Lead Account Manager

Posted 2 Days Ago
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Newark, DE, USA
In-Office
Senior level
Artificial Intelligence • Semiconductor • Chemical • Manufacturing
The Role
Lead strategic account management and sales for CMP materials in the semiconductor industry. Build and maintain multi-level customer relationships, develop account and territory sales plans, forecast consumption, negotiate contracts, manage pricing, resolve quality/service issues, track opportunities in Salesforce, and drive market share with up to 50% domestic and some international travel.
Summary Generated by Built In

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Key Responsibilities

Customer Management

  • Maintain strong relationships at all levels of customer organization

  • Effectively utilize available tools such as strategic entertainment and management interface to build customer relationships in line with account plans.

  • Develop strong multi-functional account teams to effectively interface with customers.

  • Utilize strong sales skills to represent CMPT to customers.

  • Promote Qnity processes and secure trials of new materials and support exiting product sales.

  • Effectively negotiate supply contracts.

  • Manage customer pricing strategically in line with business goals.

  • Deliver a high level of service to customers - effectively resolve any quality or service issues that arise.

  • Work with customers to define un-met needs.

  • Develop sales projects around commercial and developmental opportunities.

  • Enter and track opportunities using the Salesforce tool.

  • Successfully convert opportunities leading to sales growth.
     

 Business Management

  • Defend and Grow Qnity Market Share within assigned Territory and list of customers.

  • Maintain a high degree of knowledge on CMPT product line.

  • Understand key markets in depth.

  • Be a resource to the business on Competitive Intelligence.

  • Maintain a consumption analysis on products purchased and competition.

  • Be knowledgeable on market trends.

  • Work closely with sales related functions to build good teamwork, foster customer satisfaction and deliver business results.

  • Develop forecasts on anticipated customer product consumption.

  • Create and work within budget guidelines for region.

  • Responsible for business strategy implementation within assigned region.

  • Develop a sales plan for assigned territory.

  • Provide needed data to Sales & Operating Teams to efficiently manage the business.

  • Responsible for continuous improvement in the area of overall productivity and efficiency.

  • Effective management of sales terms and credit with assigned customers.
     

General

  • Accomplish all assigned duties safely. 

  • Participate in regional safety meetings and programs.

  • Participate in all key performance management activities - goal setting, employee development plan, performance reviews, etc.

  • Mentor newer employees where required.

Required Qualifications

  • Bachelor's degree in chemistry, materials or related discipline. A Master's degree is preferred.

  • A minimum of 5 years Semiconductor industry experience required with 10 years industry experience preferred.

  • General knowledge of wafer fabrication operations beneficial.

  • Knowledge of CMP process used in IC fabrication.

  • Ability to travel domestically up to 50% of the time, some international travel.

  • Able to work from home without distractions and accomplish objectives with little direct supervision.

  • Candidate will sell to engineers and upper management of wafer fab operations. 
     

Preferred Qualifications

  • Excellent presentation skills and ability to speak to large groups and answering technical questions from experts in the CMP field.

  • Excellent communication skills and interpersonal skills and the ability to interact with employees at all levels in the organization especially during customer interfacing situations.  

  • Self-starter, works well with minimal supervision.

  • Motivated individual with ability to manage long (1-2 years) sales cycles before closing.

  • High safety awareness and demonstrated personal safety engagement are required.

Join our Talent Community to stay connected with us!

Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

We use Artificial Intelligence (AI) to enhance our recruitment process.

Skills Required

  • Bachelor's degree in chemistry, materials, or related discipline
  • Master's degree in related field
  • Minimum of 5 years semiconductor industry experience
  • 10 years semiconductor industry experience
  • Knowledge of CMP process used in IC fabrication
  • General knowledge of wafer fabrication operations
  • Ability to travel domestically up to 50% of the time with some international travel
  • Ability to work from home with little direct supervision
  • Experience selling to engineers and upper management of wafer fab operations
  • High safety awareness and demonstrated personal safety engagement
  • Excellent presentation and communication skills (speaking to technical audiences)
  • Self-starter able to manage long (1-2 year) sales cycles
  • Enter and track opportunities using Salesforce
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The Company
10,000 Employees
Year Founded: 2025

What We Do

Qnity Electronics, Inc. is a premier technology provider across the semiconductor and advanced electronics value chain. It specializes in providing high-performance materials and integration expertise to enable breakthroughs in AI, high-performance computing, and advanced connectivity. Its offerings range from semiconductor chip manufacturing solutions to high-speed transmission materials for complex electronic systems, serving as a critical partner in the global electronics ecosystem.

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