As the Supervisor and leader of our Philadelphia Last Mile Operations, you will play a crucial role in shaping and refining our delivery program. Your strategic vision and hands-on leadership will be instrumental in ensuring that Thrive Market continues to provide the best possible last-mile service to our members. We are seeking a leader who thrives in a fast-paced environment, embraces innovation, strives to be error-free, and is dedicated to fostering a culture of excellence within the team.
If you share these values, we encourage you to submit your application.
- Assist and oversee morning operations of offloading line haul trucks, loading vans, and other administrative tasks
- Conduct morning startup meetings to explain new process changes and company-wide initiatives and review overall team performance
- Create, assign, and design daily routes for drivers
- Monitor driver progress throughout the day and support and assist in any issue that may occur
- Ensure proper equipment, operational and maintenance schedules, and procedures; guide team in understanding housekeeping requirements
- Oversee the usage of equipment and ensure team adherence to all safety procedures and programs
- Maintain and approve PTO while ensuring the business remains productive for hourly associates
- Communicate and problem-solve with the Member Services department on any issues or failed deliveries
- Track production metrics and utilize data to develop strategies for continuous improvement and reporting to management
- Mentor, provide training and development to optimize performance, create organizational depth and individual growth
- Recognize top performance, coach, and administer progressive discipline for poor performance
- Propose and implement improvements in equipment and processing methods
- Conduct timecard reviews daily and weekly to ensure pay accuracy
- 2+ years of proven success in leading and managing teams within last-mile delivery
- In-depth knowledge of last-mile delivery operations, route optimization, and technology utilization
- Strong verbal and written communication for effective team and stakeholder collaboration
- Commitment to delivering an exceptional customer experience and resolving delivery-related concerns
- Strong data analysis abilities for informed decision-making and continuous improvement
- Knowledge of and adherence to local and federal regulations in last-mile delivery
- Experience with Microsoft Office, Google Sheets, and Slack
- Outstanding interpersonal and leadership skills
- Bachelor’s degree or equivalent related work or military experience
- Strong math skills and solid analytical ability
- Experience using routing software
- Comprehensive health benefits (medical, dental, vision, life, and disability)
- Competitive pay + equity
- 401k match
- Opportunities for advancement. We have programs that will start you on a path and train you along the way
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
- Free Thrive Market membership and discount on private label products
- Casual atmosphere and great people to work with
- Compensation Description - The starting salary range for this position is $75,000.
- Salary may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production, or other legitimate, business-related factors.
- Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Accrued PTO, and more!
- Location: 3500 Scotts Ln, Philadelphia, PA 19129
Thrive Market Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thrive Market and has not been reviewed or approved by Thrive Market.
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Healthcare Strength — Comprehensive medical, dental, and vision insurance are offered, alongside mental‑health support such as coaching and therapy through Modern Health.
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Leave & Time Off Breadth — Flexible or unlimited PTO combines with a remote‑first setup and flexible core hours to support work‑life balance.
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Parental & Family Support — Adoption and fertility assistance are included, and primary caregivers can receive up to 12 weeks of parental leave after 12 months.
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What We Do
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. We're an online grocery store that delivers the highest-quality organic and sustainable products at member-exclusive low prices. What's more, every paid annual membership sponsors a free one-year membership for a family in financial need. Every day, we leverage innovative technology and member-first thinking to help our more than 1.5 million members find healthy products, support brands making an impact, and build a better food future in the process. In 2020, we became a Certified B Corporation, making us the largest grocer in the U.S. to earn this coveted qualification.
Why Work With Us
Thrive Market was born out of a mission to deliver better products, better brands, and a healthier lifestyle to families throughout the United States. Our team is energetic, talented, and collaborative working together to reach our goal of providing our members with a best-in-class marketplace.
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