L3 Support Intern

Posted Yesterday
Be an Early Applicant
Hiring Remotely in São Paulo, BRA
In-Office or Remote
Internship
Software
The Role
Handle support tickets, monitor the platform, and perform code analysis to troubleshoot errors and respond to customer or system issues. The internship requires basic SQL Server and Excel skills, Java or JavaScript development interest, intermediate programming logic, advanced English, and availability for 30 hours per week during business hours.
Summary Generated by Built In
Company Description

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.

Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.

Job Description

Roles & Responsibilities:

  • Handling support tickets;
  • Perform platform monitoring and code analysis to fix errors and respond to tickets.

Qualifications

What does it take to join our Internship Program?

  • Be studying a degree in Information Systems, Systems Analysis, IT Management or related, from the 2nd year onwards;
  • SQL Server at basic level;
  • People interested in solving complex problems with development skills in Java / Javascript;
  • Excel at a basic level;
  • Intermediate level programming logic;
  • Advanced English is required;
  • Availability to work 30 hours per week during business hours.

Additional Information

Benefits & Perks:

  • Health and Dental Plan;
  • Transportation vouchers;
  • Meal and Food Voucher;
  • Totalpass;
  • Paid rest;
  • Life insurance;
  • Flexible benefit;
  • Access to Discount Portals;
  • Access to a behavioral training platform;
  • Employee Assistance Program for psychological issues, financial, legal and social security guidance;
  • Day Off in the birthday month;
  • Day Off due to time spent at home;
  • Reduced workload on official exam days;
  • Possibility of implementation;
  • Possibility of extending the internship.

What You’ll Get:

  • Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
  • Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes
  • Career development and mentorship
  • A flexible, remote-friendly company with personality and heart

Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Skills Required

  • Currently studying Information Systems, Systems Analysis, IT Management, or a related degree from the second year onward
  • Basic SQL Server knowledge
  • Development skills or interest in Java or JavaScript
  • Basic Excel knowledge
  • Intermediate programming logic
  • Advanced English proficiency
  • Availability to work 30 hours per week during business hours
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The Company
HQ: Alameda, CA
216 Employees
Year Founded: 2003

What We Do

Jitterbit is the API transformation company that accelerates innovation by combining the power of APIs and integration. The Jitterbit API integration platform enables companies to rapidly connect SaaS, on-premise and cloud applications and instantly infuse artificial intelligence into any business process. With Jitterbit, integration moves at the speed of business as needs evolve. Jitterbit has been in business for more than 10 years and 50,000 users trust Jitterbit to connect the digital systems they use every day. A leader in the Gartner Magic Quadrant for Enterprise Integration Platform-as-a-Service, Jitterbit is also ranked #1 in Customer Satisfaction for Cloud Data Integration on G2Crowd.

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