About Virtasant
Virtasant is a global technology services company with a network of over 4,000 technology professionals across 130+ countries. We specialize in cloud architecture, infrastructure, migration, and optimization, helping enterprises scale efficiently while maintaining cost control.
Our clients range from Fortune 500 companies to fast-growing startups, relying on us to build high-performance infrastructure, optimize cloud environments, and enable continuous delivery at scale.
The Role
At this time, we are looking for L3 support engineers to join our team and provide support to one of our clients.
Key Responsibilities
- Provide technical support/triage (L2&L3 support only) and troubleshooting for IT systems and applications
- Manage and maintain IT infrastructure, including servers, networks, databases, security, backups, and cloud services
- Manage and maintain deployed applications in Azure including custom and off-the-shelf software and components
- Monitor and optimize IT performance, availability, and reliability
- Coordinate and collaborate with other IT engineering teams and vendors
Qualifications
- At least 5 years of experience as an engineer
- Tech Stack:
- Entra ID and Okta
- Cloud/WAN hub, VPN
- Azure Cloud Native Services
- AWS Cloud Native Services
- Kubernetes/Docker
- GitLab
- PagerDuty
- Ansible, Terraform
- SumoLogic
- Linux
- ServiceNow
- Experience with Ansible, Terraform
- Experience with Azure and AWS Cloud Native Services
- Experience with Docker
- Experience with AWS
- Experience with Python or Java
- Experience with Observability (SumoLogic, Dynatrace, Solarwinds)
- Experience with CI/CD Pipelines (GitLab CI, Azure DevOps)
Our recruitment process
- Recruiter Screen (30 mins)
- Interview 1 - Fit interview w/ HM (30 min)
- Interview 2 - Tech Interview I (45 to 1 hour).
- Interview 3 - Tech Interview II (45 to 1 hour).
We strive to move efficiently from step to step so that the recruitment process can be as fast as possible.
What we offer
- Totally remote, full-time (40h/week)
- Must be able to work from 5 PM PST to 1 AM PST (8 AM UTC+8 to 5 PM UTC +8)
- Flexible paid time off (PTO) - After the first 3 months of employment
- Diverse, multicultural working environment
- Training and certification opportunities on AWS, GCP, and/or Azure.
Top Skills
What We Do
Virtasant is a fully-remote and globally distributed technology and business services company that brings the breadth and capability of more than 4,000 technology professionals in 130 countries. We started working in the public cloud in 2007, and over the last 13 years, our team has built or re-platformed over 200 applications, with over 600 million lines of code currently under management.
In this time, our team has developed proprietary software and methodologies that help us quickly and accurately identify opportunities to maximize the speed, scale and cost advantages that come with native cloud computing. Virtasant combines industry-leading cloud specialization with a deep bench of global experts across every aspect of the product lifecycle to deliver superior results to our clients. Virtasant offers services including cloud assessments and migrations, custom product development, information management, machine learning, remote team management, application modernization, full-lifecycle technology outsourcing, and more
