L2 Desktop Support Engineer

Posted 14 Days Ago
Be an Early Applicant
Sydney, NS, CAN
In-Office
Entry level
Information Technology • Professional Services • Software • Cybersecurity
The Role
Provides onsite end-user support for laptops, desktops, printers, multifunction devices, mobile devices, and approved software. Responsibilities include device imaging and installation, deployment, basic break-fix troubleshooting, lifecycle management, component upgrades, field services, resource recovery, data wiping, and hardware disposal through a dispatch delivery model.
Summary Generated by Built In

The scope of EUS-Onsite Support Services includes hands & feet support of Laptops, desktops, Notebooks, Printers, MFDs, optional upgrade components (memory, batteries, etc.), Mobile Devices which includes Portable Network Devices; smart phones and tablets, EXXONMOBIL-approved software, and select services surrounding the management of the desk side device Lifecycle, including, but not limited to image installation, deployment, field services (break-fix basic troubleshooting only), and resource recovery, data wiping and soft disposal on a dispatch delivery model.  The services required include any combination or all the product support and professional services as they specifically relate to the ongoing operation and management of the end-user computer, including personnel resources, tools, assets and other associated requirements.

The services required include any combination or all the product support and professional services as they specifically relate to the ongoing operation and management of the end-user computer, including personnel resources, tools, assets and other associated requirements.

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The Company

What We Do

GSB Solutions is a global company offering technology solutions, ICT solutions, human capital management, educational programs, and cybersecurity services, leading digital transformation through software development and IT consulting.

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