The Role
Provide L2 application and production support for legacy Java-based applications. Troubleshoot incidents, manage production issues, perform automation and scripting using Python or C#, understand application workflows and architecture, and work independently. Use monitoring tools such as Grafana and Splunk to investigate application behavior and integrations. Strong communication skills are required.
Summary Generated by Built In
- Looking for L2 Application Support / Production Support professionals.
- Strong experience in Python OR C# is mandatory (either one
is acceptable).
- Candidates should have hands-on experience in automation/scripting;
this is not a core development role.
- Strong troubleshooting, incident management, and production support
experience is required.
- Good understanding of application workflows with the ability to
work independently with minimal handholding.
- Exposure to monitoring tools such as Grafana, Splunk, etc. is
preferred; candidates should understand how applications integrate with
these tools.
- Environment consists primarily of Java-based legacy applications,
so understanding application architecture is important.
- Strong communication skills are mandatory.
Skills Required
- Strong experience with Python or C#
- Hands-on automation or scripting experience
- Strong troubleshooting experience
- Incident management experience
- Production support experience
- Understanding of application workflows and architecture
- Ability to work independently with minimal supervision
- Strong communication skills
- Exposure to monitoring tools such as Grafana and Splunk
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The Company
What We Do
Excelencia Consulting is a US-based, ISO 27001:2022-certified technology services provider specializing in Oracle solutions and Digital Engineering. The company provides on-site, offshore, and near-shore software technologies and ERP solutions to small and mid-sized enterprises globally. With a physical presence in the USA, UK, Canada, and India, Excelencia enables smarter operations and future-ready business transformations through its expertise in digital engineering services.
