This position will be at our office, our main priority is providing you with a safe work environment during this time of COVID.
Who are we?
OKIN Process is a global company focused on making operations work better for our clients. We do this by providing front-office and back-office outsourcing solutions for our clients. We help established enterprises manage and improve their business processes and scale businesses to accelerate their business growth. We are the partner our clients turn to and trust to help them constantly improve business processes and make work better.
As OKIN’s Learning and Development Manager, you are an essential part of the company’s processes and support. Your role is to help our employees advance their skills and knowledge. Your goal will be to help our company succeed by training and developing our personnel.
Responsibilities:
- Prepare and implement learning strategies and programs
- Review individual and organizational development needs
- Deploy different kinds of learning methods companywide٫ such as coaching٫ job-shadowing٫ online training and so on
- Organize e-learning courses٫ workshops and other training
- Monitor the success of development plans and help employees make the most of learning opportunities
- Collaborate with managers to develop their team members through career pathing
- Oversee budgets and negotiate contracts
- Organize hiring and training activities
- Supervise L&D Specialists
Qualifications:
- 2+ years' experience of working on an L&D Manager٫ Training Manager or other relevant position
- Significant experience with effective learning and development methods
- Experience in project management and budgeting
- Good knowledge of e-learning platforms and practices
- Practical experience with MS Office and Learning Management Systems (LMS)
- Strong communication and negotiation skills٫ with a good ability to build relations with employees and vendors.
- Strong organizational skills with business-oriented thinking
We're a fun, fast-paced, environment and our team thrives around creativity and excitement. This is a fantastic opportunity to join our company at a time of exciting growth. Although with a mature client base we are small and agile with a start-up mentality which means we try, we fail, we learn and then we succeed. As an early member of our team, you'll be instrumental in achieving our next period of growth and the only limiting factor to your success will be your motivation and desire to succeed. Eager to know more? Become a part of our team!
Job Type: Full-time
Skills Required
- 2+ years of experience as an L&D Manager, Training Manager, or in a relevant position
- Significant experience with effective learning and development methods
- Experience in project management and budgeting
- Good knowledge of e-learning platforms and practices
- Practical experience with Microsoft Office and Learning Management Systems
- Strong communication and negotiation skills
- Ability to build relationships with employees and vendors
- Strong organizational skills and business-oriented thinking
What We Do
OKIN BPS provides outsourced business-process and operational services for enterprises, particularly in technology and telecommunications. Its front-office work includes customer service, demand generation, sales support, e-commerce and order management; back-office services include data processing, field-service enablement, technology and network operations, service desks, billing and fulfillment. The company combines scalable teams, cloud technologies and process expertise to improve clients’ operating efficiency and customer experience.
