Program Manager – Leadership Development (12‑Month Fixed‑Term Contract)
Duke Corporate Education is seeking a Program Manager to support the design and delivery of leadership development programs for global clients. This is a fixed term, 12-month contract role created to provide additional capacity while we manage client demand.
The Programme Manager is responsible for the coordination and execution of leadership development programmes. This includes managing logistics, coordinating with internal faculty and delivery teams, and ensuring programmes are delivered to a consistently high standard across in‑person and virtual formats. The role supports blended delivery models, including both on‑site and virtual leadership development programmes. This role requires in‑office presence and the ability to work effectively with globally distributed teams.
This role requires in office presence and the ability to work effectively with globally distributed teams.
Key ResponsibilitiesProgramme Delivery and Coordination
- Support the delivery of leadership development programmes from initiation through close
- Coordinate project plans, schedules, materials, and delivery milestones for assigned programmes
- Organise and support programme design meetings, logistics, and delivery communications
- Track actions, timelines, and dependencies to support smooth programme execution
- Support post‑programme evaluation, debriefs, and documentation
On‑Site Programme Support
- Coordinate venue, hotel, and conference logistics for in‑person programmes
- Prepare and manage on‑site materials and classroom setup
- Provide hands‑on support during live programme delivery
Virtual Programme Delivery Support
- Support virtual delivery logistics, platforms, and participant communications
- Coordinate with internal teams on digital and graphic materials
- Assist with session setup, attendance tracking, and follow‑up communications
Client and Stakeholder Support
- Act as a day‑to‑day delivery contact for assigned programme activities
- Support structured client communications and delivery handovers
- Identify delivery risks and escalate issues to senior team members as appropriate
Financial and Administrative Support
- Track programme costs, expenses, and delivery documentation
- Support accurate invoicing and financial administration
- Maintain organised project records
Evaluation, Knowledge, and Team Support
- Compile programme evaluation data and summary reports
- Maintain and update programme delivery templates and documentation
- Contribute to internal knowledge sharing and continuous improvement
- Support internal teams by sharing delivery insights and best practices
Requirements
- Bachelor’s degree, with at least three years’ experience in a client‑facing, coordination, or delivery support role
- Experience supporting learning and development, professional education, or similar people‑focused programmes preferred
- Practical project coordination or project management experience, with the ability to manage schedules, deadlines, and multiple workstreams
- Experience working with remote or globally distributed teams
- Strong organisational skills and high attention to detail
- Clear, professional written and verbal communication skills
- Ability to work effectively with internal and external stakeholders across teams, cultures, and geographies
- Comfortable working in a fast‑paced, delivery‑focused environment
- Willingness and ability to travel locally and internationally as required
Skills Required
- Bachelor's degree
- At least three years experience in a client-facing role
- Experience in professional education or learning and development
- Project management experience
- Ability to work with remote/virtual teams
- Strong communication and presentation skills
What We Do
Leaders are the greatest levers for winning in an unpredictable world. They create the conditions for success with customers, employees, stakeholders and society. Duke CE's purpose is to help these leaders get ready for what’s next in the midst of uncertainty. We primarily do this through our custom leadership programs, consistently ranked at the top by the Financial Times and Business Week. Previous experiences, right answers and new content are insufficient in addressing today’s challenges. In some instances, these may actually be counter-productive. Leaders need to have the capacity to understand context and how things work systematically. To do this effectively requires more than simply closing knowledge gaps. It requires a more fundamental reorientation and re-wiring to be successful.
