Indium

L 2.5 Support Engineer

Posted 5 Days Ago

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Hyderabad, Telangana, IND

In-Office

Senior level

Artificial Intelligence • Big Data • Cloud • Analytics • Business Intelligence • Generative AI • Big Data Analytics

The Role

Provide L2.5 production support for investment management systems, market data feeds, and portfolio analytics. Troubleshoot live trade execution environments, manage API and system-to-system data flows, support integrations with Aladdin/SimCorp/Calypso/FactSet, use Python/PLSQL and Kubernetes for operational tasks, collaborate across SDLC, and participate in 24x7 on-call rotations.

Summary Generated by Built In

Job Title: L2.5 Support Engineer – Investment Management Platform

Experience: 5+ Years

Job Description:

• Provide L2.5 production support in MSP or Investment Management/Financial Services environments

• Troubleshoot and support investment systems, market data feeds (Bloomberg, Reuters), and portfolio analytics platforms

• Act as a rapid-response resource for live trade execution environments ensuring minimal downtime and SLA adherence

• Support integrations with Aladdin, SimCorp, Calypso, FactSet, or similar IM platforms

• Monitor and manage system-to-system data flows and API integrations

• Work with Python/PLSQL scripting and Kubernetes for operational support activities

• Collaborate with development and support teams following SDLC processes

• Participate in 24x7 on-call support rotations

Required Skills:

• Strong domain expertise in Investment Management / Capital Markets (mandatory)

• Experience in L2.5 production support within MSP or financial services environments

• Knowledge of market data systems and trading support operations

• Strong understanding of data engineering concepts and API management

• Exposure to Python, PL/SQL, and Kubernetes

• Familiarity with Git/Bitbucket, SDLC processes, and test automation

• Strong analytical, troubleshooting, and communication skills

Skills Required

5+ years experience in production support
Domain expertise in Investment Management / Capital Markets
Experience in L2.5 production support within MSP or financial services
Knowledge of market data systems and trading support operations (Bloomberg, Reuters)
Understanding of data engineering concepts and API management
Experience with Python and PL/SQL scripting
Operational experience with Kubernetes
Familiarity with Git/Bitbucket, SDLC processes, and test automation
Ability to participate in 24x7 on-call support rotations
Strong analytical, troubleshooting, and communication skills

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The Company

HQ: Westerville, OH

5,000 Employees

Year Founded: 1999

What We Do

Indium is an AI-driven digital engineering company that helps enterprises build, scale, and innovate with cutting-edge technology. We specialize in custom solutions, ensuring every engagement is tailored to business needs with a relentless customer-first approach. Our expertise spans Generative AI, Product Engineering, Intelligent Automation, Data & AI, Quality Engineering, and Gaming, delivering high-impact solutions that drive real business impact. With 5000+ associates globally, we partner with Fortune 500, Global 2000, and leading technology firms across Financial Services, Healthcare, Manufacturing, Retail, and Technology—driving impact in North America, India, the UK, Singapore, Australia, and Japan to keep businesses ahead in an AI-first world.