KYC - QC Services Specialist

Posted 5 Hours Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
CSC is a global leader in providing business, legal, tax, and digital brand services to companies around the world.
The Role
The KYC Services Specialist performs AML/KYC analysis, client outreach, document verification, and ensures compliance with policies and procedures. Responsibilities include reviewing client profiles, managing risk factors, and coaching team members.
Summary Generated by Built In
Job Description
Role - KYC Services Specialist, Compliance (Senior Associate)
Location - Bangalore
Work Schedule - 45 hours per week
Work Mode - Hybrid
Job Description
KYC Specialist will be part of the Central AML/KYC team, providing support in performing AML/KYC analysis, client outreach, screening, CDD for client entities, participants, shareholders, and other relevant parties.
Responsibilities
  • Responsible for identification and verification of KYC documents as per AML/KYC policy and procedures
  • Responsible for performing high quality review of KYC information ensuring that the client acceptance reviews have been completed in line with applicable laws, regulations and company policies and procedures.
  • Responsible for ensuring that set targets are met.
  • Make sure all risk factors are identified in the client profile and the risk rating is accurately calculated.
  • Responsible for overall client acceptance file, both from process management and quality perspective
  • First point of contact for client facing colleagues for updates regarding the KYC process.
  • Responsible for managing the client outreach process - Client outreach should be timely, client friendly, to-the-point, and minimized in both number of times and numbers of questions.
  • Monitoring timelines and the progress of the client acceptance file and reaching out to Manager and client facing team for follow-up.
  • Updating all relevant systems and applications, in accordance with applicable policies, procedure and work instructions.
  • Coaching and providing feedback to new joiners and other associates in the team Activities
  • Working independently on client acceptance files assigned by the Manager
  • Client acceptance KYC review and CDD for client entities, participants, shareholders, and other relevant parties.
  • Ownership drilldown, identifying intermediate beneficial owners, ultimate beneficiary owners, controlling parties and other relevant parties
  • Performing screening on all identified relevant parties and identifying PEP, Sanctions associated risks
  • Responsible for end-to-end client KYC review process, includes documents collection, documents verification, client outreach and screening.
  • Being the liaison with clients contact and intermediaries on KYC requirements.
  • Should be able to identify the Risk factors present in the client profiles and be able to articulate effective financial crime risk management and be able to communicate effectively internal stakeholders.
  • Coordinating and monitoring all the compliance related activities for the client portfolio allocated for review in close cooperation with client team.
  • Coordinating and executing Event Driven Reviews for client entities in close cooperation with the Client Team.
  • Meet the required quality standards for KYC reviews one-on-one or small group settings.
  • Support implementation of any new compliance related policies, procedures and programs.
  • Ensuring adherence to all company policies, procedures and programs and maintaining knowledge on applicable escalation route in case of (potential) non-compliance.
  • Advocating and practicing the Compliance Mindset.

Competencies
Teamwork
Cooperates and works well with others in the pursuit of team goals; shares information; supports others. Be responsible and approachable when discussing relevant activities with colleagues.
Judgement /Analytical mindset
Makes rational, realistic and sound (legal compliance) decisions based on consideration of all facts and alternatives.
Verbal communication skills
Communicates verbally in a manner which is clear, fluent and to the point, and which holds the audience attention, both in group and one-to-one situations.
Written communication skills
Produces written communications and documentation (including all compliance related reporting and analyses) which are clear, fluent, concise and readily understood by intended recipient(s).
Initiative
Is proactive and self-starting; seizes opportunities and acts upon them; originates action and actively influences events Self- motivated and able to work in a demanding, pressured environment to tight targets/deadlines.
Information gathering
Seeks all possible relevant information for problem-solving and decision-making: consults widely, probes the facts, analyses issues from different perspectives.
Execution
Drives projects along, gets results, and ensures that key objectives are met.
Concern for excellence
Committed to the achievement and maintenance of quality; sets high standards of performance for self and others. Being aware and having a solid understanding of current industry issues e.g. changes in legislation
Persuasiveness
Able to influence attitudes and opinions of others and gain agreement to proposals, plans and ideas; skillful at negotiating.
Risk & Control
Actively safeguards the position, interests and reputation of Intertrust in all areas
Ensures to act in accordance with applicable rules & regulations, internal policies & procedures and adhere to Risk & Control-related KPI's
Balances commercial challenges and client (team) interests with integrity and operational risks
Actively contribute to meeting the statutory and internal reporting deadlines
Profile
-Minimum of 5 years of relevant compliance experience in industry and/or professional practice
-Work in line with internal procedures and under the guidance of the Manager.
-Pragmatic but critical approach, attention to detail and problem-solving mentality
-Excellent fluency in English, both verbal and in writing
-Excellent drafting and planning skills
Preferred qualifications:
A professional AML qualification or a strong desire to pursue one.
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

Skills Required

  • Minimum of 5 years of relevant compliance experience
  • Excellent fluency in English, both verbal and in writing
  • Excellent drafting and planning skills
  • A professional AML qualification or a strong desire to pursue one

What the Team is Saying

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CSC Compensation & Benefits Highlights

  • Healthcare Strength Multiple Aetna medical options (EPO, POS, HSA‑compatible CDHP) plus dental (Aetna), vision (VSP), CVS Caremark pharmacy, FSAs/HSAs, and optional accident/critical‑illness/hospital indemnity are available. Employer‑paid short‑term and long‑term disability and a no‑cost EAP strengthen the health and income‑protection offering.
  • Parental & Family Support Twelve weeks fully paid maternity leave and six weeks fully paid parental and adoption leave are provided after 30 days of employment. Dependent coverage parameters are clear, with children covered to age 26.
  • Retirement Support A 401(k) program is highlighted with an "industry‑leading" 6% company match. Public benefits summaries emphasize health and disability details, with full retirement plan terms provided in role‑ or location‑specific materials.

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The Company
HQ: Wilmington, DE
8,500 Employees
Year Founded: 1899

What We Do

CSC is a global leader in providing business, legal, tax, and digital brand services to companies around the world. With more than 8,000 employees, CSC operates in more than 140 jurisdictions, delivering solutions that help businesses thrive. We pride ourselves on our client-focused approach, market-leading expertise, and unmatched global reach.

Why Work With Us

CSC gives its employees the autonomy to innovate and problem solve, to grow and to share their expertise, and to be a part of a group that genuinely cares for each other and their customers. We offer an excellent benefits package along with good work-life balance in a fun and collaborative environment.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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