Join our Global Corporate Banking (GCB) Middle Office Team ensuring seamless client onboarding with strong partnerships and compliance excellence.
As a KYC Middle Office Associate within the Global Corporate Banking (GCB) Middle Office Team, you will be the single point of contact and subject matter expert for onboarding new customers and managing KYC records renewals. Aligned with a designated Front Office team, you will facilitate KYC execution across all teams, ensuring an exceptional client onboarding experience. Your role requires building strong relationships with internal and external customers, managing expectations, and providing timely updates on onboarding progress.
Job responsibilities
- Manages the KYC book of work for your designated Front Office sub-Line of Business, prioritizing active requests and providing status updates
- Builds and develops strong partnerships, identifying challenges and eliminating roadblocks with all internal partners
- Works with Front Office teams to obtain necessary supporting evidence for KYC due diligence
- Ensures all client information is accurate, complete, and compliant with regulatory requirements
- Coordinates case prioritization, capacity planning, and assignment with back office teams
- Stays updated on process changes, regulatory changes, and communicate impacts to business partners
- Manages personal workload and priorities, escalating key risks/issues to management as needed
- Identifies and executes process improvements, providing guidance on key process and technology initiatives
- Serves as a role model to peers, driving training and sharing of best practices
Required qualifications, capabilities, and skills
- Relevant experience in banking / finance sector
- Strong written and oral communication skills with experience in conflict resolution
- Resilient interpersonal skills, with the ability to influence and negotiate effectively with business partners and senior managers
- Client-focused with a strong controls mindset
- Hands-on approach with attention to detail and strong organizational skills
- Proactive and flexible approach to workload and team targets
- Effective time management and organizational skills for maximum productivity
Preferred qualifications, capabilities, and skills
- Working knowledge of KYC/Compliance/AML standards
- Sound understanding of the Financial Industry
- Knowledge of multiple client types and legal structures
Skills Required
- Relevant experience in banking or finance sector
- Strong written and oral communication skills
- Conflict resolution experience
- Interpersonal skills with ability to influence and negotiate
- Client-focused with strong controls mindset
- Attention to detail and strong organizational skills
- Proactive and flexible approach to workload and targets
- Effective time management for productivity
- Working knowledge of KYC/Compliance/AML standards
- Sound understanding of the financial industry
- Knowledge of multiple client types and legal structures
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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