The Role
Lead design and implementation of the MTC Knowledge Management Plan and SOPs. Manage SharePoint/NIPRNet presence, training event scheduling/tracking, customer outreach, applications development, and collection/dissemination of SOPs and training materials. Provide training and consultation on KMS, Microsoft A365, SharePoint, and eLearning authoring; develop online learning and maintain KM publications and newsletters.
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Job Summary & Responsibilities
Valiant is looking for a Knowledge Manager (KM) to join our team!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Design, review and implementation of the MTC Knowledge Management Plan, including KM Standing Operating Procedures (SOP), annual KM Plans, KM policy development and coordination.
- Creation and ongoing management of the MTC’s online presence (SharePoint and related web sites on the Non-Secure Internet Protocol, Router Network (NIPRNet), including:
- All training event scheduling and tracking for 5 MTC training/operations teams and 3 DPTMS Virtual Simulations training teams.
- Customer outreach and training on the MTC event coordination process.
- Applications development and training for internal MTC team processes.
- Collection and dissemination of MTC Team SOPs, coordination documents, orders and plans, etc.
- Collection, analysis and presentation of training data related to personnel and system usage; customer satisfaction and feedback; outreach effectiveness and management processes.
- Training and consultation on the MTCs KM System (KMS), A365 office productivity software, SharePoint, and training/instructional design. Planning and execution of the MTC’s Advanced Software Skills Training Program.
- Creation and deployment of online learning (e.g. eLearning, eBooks, training presentations).
- Ongoing maintenance of the MTC’s KM Publications Program, KM Quarterly Newsletters and KM Bulletins.
- Other duties as assigned.
CLEARANCE REQUIREMENT: Active Secret
EDUCATION REQUIREMENT: BA/BS in an educational or behavioral science discipline. Military or civilian certification in knowledge management from a recognized institution (preferred)
REQUIRED QUALIFICATIONS:
- Prior military service in a leadership role, or 10+ years’ experience in military training (US Army preferred).
- 10+ years as a SharePoint administrator for medium/large military and/or corporate environments.
- 10+ years’ experience as a knowledge manager in military and/or corporate environments.
- Demonstrated proficiency in communications (written, oral presentation, and online authored training).
- Demonstrated proficiency with online authoring systems for computer-based training (e.g., Articulate 360 Studio, Adobe Captivate, etc.).
- 5+ years leadership in military training organizations, to include curriculum development, instructional design and training delivery.
PREFERRED QUALIFICATONS: 5+ years of training design/delivery in corporate environments.
PHYSICAL REQUIREMENTS: Physical requirements may include, but are not limited to, lifting, ascending, and descending stairs, climbing, extended sitting or standing, to various degrees.
Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.
Skills Required
- Active Secret clearance
- BA/BS in an educational or behavioral science discipline
- Prior military service in a leadership role, or 10+ years' experience in military training (US Army preferred)
- 10+ years as a SharePoint administrator for medium/large military and/or corporate environments
- 10+ years' experience as a knowledge manager in military and/or corporate environments
- Demonstrated proficiency in communications (written, oral presentation, and online authored training)
- Demonstrated proficiency with online authoring systems for computer-based training (e.g., Articulate 360 Studio, Adobe Captivate)
- 5+ years leadership in military training organizations, including curriculum development, instructional design and training delivery
- Military or civilian certification in knowledge management from a recognized institution
- 5+ years of training design/delivery in corporate environments
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The Company
What We Do
Valiant Integrated Services is a global government services provider that empowers critical missions by training, equipping, protecting, sustaining, and supporting those who serve. With over 5,000 employees globally, the company delivers high-value solutions to defense, aerospace, national security, and intelligence partners, providing expertise in training, simulation, logistics, and intelligence across complex environments on five continents.
