Knowledge Manager (Mid)

Posted Yesterday
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Linthicum Heights, MD, USA
In-Office
Mid level
Information Technology • Software • Cybersecurity • Defense
The Role
Supports knowledge and information management for a DOD Intelligence Directorate by developing processes, information flows, system requirements, documentation, and dissemination practices. Evaluates knowledge management applications, supports working groups and planning conferences, and creates SharePoint-based training videos and documents. The role also provides routine rotational knowledge management support in forward-deployed, in-theater environments.
Summary Generated by Built In

BTS is seeking a Knowledge Manager (Mid) for a position in Linthicum, MD.

Clearance Required: TS/SCI w/ Poly

Position Summary

Knowledge Management professional supports planning, integrating, coordinating, directing, synchronizing, and managing the knowledge and information management tasks and priorities of the DOD Intelligence Directorate.

Principle Responsibilities of the Position:

· Collect, identify, collate, update, document, disseminate, recommend, maintain, and implement knowledge management processes, system architecture/information flow, and functional requirements/documentation for the DOD Headquarters and Forward Support.

· Evaluate knowledge management applications and support working groups and planning conferences.

· Fill knowledge management positions in forward deployed locations on a routine rotational basis, providing direct support to in-theater operations

· Create, maintain, and publish knowledge management CBT videos and associated documents for the DOD customer.

Education Required:

·3+ yrs. experience in KM, Library services, digital collections, Reference support services

· Bachelor’s Degree

  • Security + or CompTIA Equivalent
  • Site Collection Administration Course equivalent to MS55033

Skills Required:

· Experienced in SharePoint business processes.

· Experienced with Intelligence Information Sharing tools and applications.

· Demonstrated expert written and oral communication skills.

Highly Desired:

Power BI tools

Company Overview:

BTS Software Solutions is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers’ lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives.

We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich people’s lives. We offer one of the best benefits packages in the industry: Competitive health benefits package, PTO, 401K matching and vested from day one to name just a few of our benefits and perks.

BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Skills Required

  • 3 or more years of experience in knowledge management, library services, digital collections, or reference support services
  • Bachelor's degree
  • Security+ certification or CompTIA equivalent
  • Site Collection Administration Course equivalent to MS55033
  • Experience with SharePoint business processes
  • Experience with intelligence information-sharing tools and applications
  • Expert written and oral communication skills
  • Experience with Power BI tools
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The Company
81 Employees

What We Do

BTS Software Solutions is a Service-Disabled Veteran Owned Small Business that provides engineering, reverse engineering, hardware and software development, and IT support primarily for the US Army. The company also provides cleared analysts, engineering, intelligence, and operational planning support to Department of Defense missions.

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