Knowledge Management Specialist

Knowledge Management Specialist  

Toronto, Ontario, Canada (hybrid)  

Who We Are

Turner Fleischer is one of Canada’s most progressive design studios with 250+ committed, creative and driven professionals. We excel at developing client-centric concepts that are based on their needs but grounded in 50 years of experience getting projects built. Our in-house design departments include Architecture, Interior Design and Experiential Graphic Design. In addition, we have a Digital Practice Department, who commits to the implementation of BIM, research + development, and the infusion of cutting-edge technology into our projects and practice. This posting is for an existing vacancy.  

What Are We Looking for

As a Knowledge Management Specialist, you support the delivery and day-to-day use of established Knowledge Management practices across the studio. Your role focuses on reliable execution, maintaining accurate and accessible knowledge, and supporting established workflows that enable consistent use of information across projects and teams. You work closely with project teams, internal departments, and the Knowledge Management team to support retrospectives, lessons learned, learning initiatives, and intranet operations. Through hands-on delivery, attention to detail, and responsiveness to studio needs, you help ensure Knowledge Management practices function effectively in daily work. 

What You Will Do:

• Maintain intranet and knowledge repositories so content stays accurate and usable. 

• Support retrospectives and lessons learned through preparation, capture, and follow-up. 

• Update and administer intranet content, including permissions and lifecycle practices. 

• Apply taxonomy, metadata, and classification consistently across content. 

• Support users with KM tools, answer questions, and resolve basic issues. 

• Assist with learning and onboarding materials related to KM practices. 

• Communicate with stakeholders to gather input and share updates. 

• Track usage, quality, and adoption metrics and flag risks or gaps. 

• Collaborate with the KM team to support coordinated delivery. 

What You Will Bring:

• 1–3 years of experience in Knowledge Management or related field. 

• Experience with intranet administration and cloud-based knowledge repositories is an asset.
• Desire to learn and apply new tools, frameworks, and practices. 
  

• Strong written and verbal communication and attention to detail.  
• A collaborative mindset and responsiveness to stakeholder needs. 
• Proficiency in Microsoft 365 suite.

• Willingness to work in a hybrid role, with 3 days in the Studio.
• Proficiency in whiteboard or workflow ideation software is an asset 

What We Will Provide

The expected gross annual base salary range for this position is $65,000 to $75,000. Final compensation is determined based on experience, skills, and internal equity.  

In addition to base salary, we offer the following benefits:  

• Minimum 3 Weeks Vacation Paid.  

• 10 Personal Days Paid.  

• RRSP Matching.  

• 8 Weeks Work  From  Abroad Per Year.  

• 100% Benefit Premiums Paid.  

• Employee Assistance Program.  

• Professional Association Dues Paid.  

• Hybrid Work.  

• State-Of-The-Art Studio Gym.  

• Annual Home Office Allowance.  
• Transparent Salary Bands.  
  

Why Work With Us

Our culture of learning creates meaningful opportunities for professional growth and development. Together, we give back through social impact initiatives and by designing thoughtful spaces that strengthen the communities we serve. 

How We Hire 

Our hiring approach is designed to welcome people who align with our culture and ways of working. We look for individuals who are thoughtful, curious, and collaborative, and who bring diverse experiences and perspectives to our studio.  

The process typically includes an application review followed by interviews and conversations that help us understand your experience, interests, and how you may thrive within our team. We aim for an experience that is clear, respectful, and reflective of how we work together.  

We are committed to providing an accessible and inclusive recruitment experience. If you require accommodation at any stage of the process, please contact [email protected]. This inbox is dedicated to accommodation requests only; applications are submitted through our careers portal.  

We may use AI-assisted tools to support the review of applications. These tools help our team manage applications efficiently but do not make decisions. All hiring decisions are made by people.