Knowledge Management Specialist

Posted 23 Days Ago
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White Plains, NY
In-Office
Mid level
Information Technology
The Role
Lead and manage Knowledge Management projects, define KM strategy, implement solutions, and enhance knowledge sharing within the organization, focusing on customer service and energy infrastructure.
Summary Generated by Built In
Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

  1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
  2. Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
  3. Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
  4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
  5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
  6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
  7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

Description:

Client’s Knowledge Management Initiative is focused on leveraging the collective experience and expertise of our employees to deliver innovative customer services, and a sophisticated energy infrastructure.

Working for the Director of Knowledge Management, the candidate will support, develop, and lead specific projects within the Client Knowledge Management Office (KMO).

Job Functions & Responsibilities

Candidates will be responsible for providing leadership and direction of specific Knowledge Management (KM) projects for business groups within Client. This includes:

Work with assigned business groups to define the KM strategy and lead implementation of initiatives that promote knowledge sharing, preserve data, enable leveraging of information assets, and facilitate utilization of knowledge within the organization.

Define and prioritize current knowledge management challenges and be responsible for the identification, implementation, and monitoring of solutions to enable the organization to work more efficiently and deliver valuable solutions to our customers.

Provides project management and communication leadership working with multi-function teams.

Assists in the development of and supports each business groups content strategy

Leverages developed KM approaches (Community of Practice, Lessons Learned, Facilitated transfer of Best Practices, etc.)

Define and Implement effective metrics and reporting to reflect realized value of implemented solutions

Skills

Lead Knowledge Management projects from requirement to solution delivery

Provide Project Management to assigned initiatives

Highly proficient in communicating complex concepts and their value in tangible, easily understood terms

Effective as a champion for KM and promote continued enhancements in process, content, and IP best practices within the assigned business group(s)

Proficient in leveraging SharePoint as the IT pillar in support of KM Projects

Strong written and verbal communication skills

Education and Certifications

Bachelor’s degree required

KMI, APQC, or similar certification preferred

3-5 years leading Knowledge Management projects from requirement to solution delivery

Additional consideration for candidates with experience in Energy and Utility Industries.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Sharepoint
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The Company
HQ: Washington, District Of Columbia
471 Employees
Year Founded: 2006

What We Do

vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services.

vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings.
Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years.

Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services.

We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services.

vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message.

"vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."

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