Knowledge Management SME III #24258

Posted 17 Days Ago
Be an Early Applicant
Washington, DC
Senior level
Analytics
The Role
The Knowledge Management SME will lead the migration of knowledge assets into a new system, ensuring data integrity and accuracy. They will develop a technical design for the Knowledge Management framework, recommend suitable platforms, customize solutions, conduct user training, and provide ongoing maintenance and support. They must also integrate the KM system with existing IT and ensure operational effectiveness through thorough testing and documentation.
Summary Generated by Built In

Job Description:

Plans and executes the migration of existing knowledge assets, documents, and data into new knowledge management system. Ensures data integrity, accuracy, and maintain historical context. Knowledge, skills and abilities in developing a detailed technical design and architecture for a Knowledge Management framework and system to include specifications for data storage, retrieval, security, user access, and integration with existing systems. Engages with internal and external stakeholders

Experience Requirements:

  • Ability to conduct a thorough analysis of OUSD(I&S) knowledge management requirements. Engage with key stakeholders to identify knowledge assets, user needs, and organizational goals.
  • Understand how to develop a detailed technical design and architecture for the Knowledge Management framework and system. Include specifications for data storage, retrieval, security, user access, and integration with existing systems.
  • Recommend and justify the selection of a suitable Knowledge Management platform or system that aligns with OUSD(I&S) requirements and future scalability.
  • Implement the KM framework and system based on the approved design. Customize and configure the selected platform to meet specific organizational needs. Ensure seamless integration with existing IT infrastructure.
  • Plan and execute the migration of existing knowledge assets, documents, and data into the new KM system. Ensure data integrity, accuracy, and maintain historical context. (Daily)
  • Develop and deliver training programs for end-users and administrators within OUSD(I&S). Ensure that all relevant staff members are proficient in using the KM system's features and functionalities. (Bi-Weekly)
  • Conduct thorough testing to identify and address any bugs, issues, or performance concerns. Implement quality assurance measures to guarantee the reliability and efficiency of the system.
  • Prepare comprehensive documentation, including user manuals, system architecture diagrams, and operational procedures.
  • Integrate the KM system with other relevant organizational systems within OUSD(I&S), ensuring a seamless flow of information and interoperability.
  • Provide ongoing maintenance and support services, including troubleshooting, system updates, and addressing user inquiries within OUSD(I&S). Establish a help desk or support system for timely issue resolution.

Certification Requirements: N/A

Education Requirements: Bachelor of Art

Mandatory: 5 years of experience

Waiverable/Substitutable: N/A

Work Type:

OnSite- Washington, DC/ NCR

Clearance Requirements:

TS/SCI

The Company
HQ: Vienna, VA
432 Employees
On-site Workplace
Year Founded: 2021

What We Do

Aeyon is built on the power of insight and the speed of systems. With deep expertise in the Department of Defense (DoD) and related civilian agencies, we provide experienced leadership teams that develop transformation strategies, advanced processes, and comprehensive technologies to deliver better outcomes, faster.

We collaborate with senior management to identify barriers and design solutions to key challenges. Through insights, strategies, data analytics, and technical expertise, we implement the systems necessary to accelerate critical missions.

We are driven by the power of our expert teams, professionals who bring uncompromising intelligence, qualifications, and experience to advancing our customers’ objectives. We know that the future depends on your mission and that requires commitment and excellence.

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