Knowledge Management Coordinator

Are you passionate about leveraging knowledge to drive organizational success? Join us as a Knowledge Management Coordinator at Cencora, where you will be at the forefront of fostering the growth, sharing, and effective use of knowledge resources on our cutting-edge ServiceNow platform. In this dynamic role, you will craft and maintain targeted documentation for various stakeholders, enhancing user experience and operational efficiency. We are seeking a candidate with a unique combination of technical acumen and a talent for delivering knowledge content that elevates the employee journey to new heights.

• Work closely with HR COEs, HR Business Partners, and HR Technology to assist in the seamless organization and dissemination of content.
• Collaborate with stakeholders to identify knowledge gaps, opportunities for improvement, and innovative knowledge management practices.
• Help plan and execute the curation and organization of both global and country-specific HR knowledge content, ensuring it is easily accessible to employees.
• Support the governance process for knowledge content, including assisting in content creation, review, publication, and retirement.
• Ensure that all content adheres to established style and quality guidelines, enhancing its usability and searchability.
• Stay informed about new and changing HR policies and processes, leading the initiative to update and optimize related content.
• Monitor knowledge article feedback and relevant metrics to promote an outstanding experience for employees and managers.

Requirements:

• Bachelor's degree in Business Administration, or related field.
• Proven experience in knowledge management, information management, or related roles.
• Familiarity with knowledge management systems, databases, and collaboration tools.
• Strong organizational skills and attention to detail to ensure accurate and efficient knowledge organization.
• Excellent communication and interpersonal skills to facilitate knowledge sharing and collaboration.
• Analytical mindset to assess knowledge management performance and make data-driven decisions.
• Ability to work effectively in a team environment and engage with stakeholders at all levels of the organization.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

$56,500 - 83,270

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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Affiliated Companies:Affiliated Companies: AmerisourceBergen Services Corporation