J.P. Morgan is seeking a talented candidate as an AI Enablement Lead within the Knowledge Enablement pillar of the AI Enablement team in the Corporate & Investment Bank (CIB). The role sits within the CIB’s Chief Data & Analytics Office (CDAO) team and is at the Vice President level reporting into the Head of Knowledge Enablement & Strategic Reporting. The remit is to develop the strategy for AI adoption x-CIB to ensure we are maximizing value from the toolset available.
As an AI Enablement Lead within the Knowledge Enablement pillar within the Commercial & Investment Bank's AI Enablement team, you will be tasked with driving the communications strategy and foundational upskilling efforts x-CIB.
You will partner closely with the Business Enablement pillar to deliver training and upskilling initiatives that accelerate adoption for each of the CIB’s sub lines of business (Global Banking, Payments, Markets & Securities Services). Your role will also involve spearheading the enablement of JPM’s AI tools & solutions across the Commercial and Investment Bank. This position presents a unique opportunity to influence the strategic direction for AI adoption across multiple different personas in the Commercial and Investment Bank.
Job responsibilities
- Drive multi layered communications strategy for AI adoption by tailoring content to multiple different personas across CIB sub-LOBs, in partnership with CIB comms
- Perform in-depth analysis to identify gaps in existing upskilling initiatives x-CIB and in partnership with HR L&D, AI Enablement leads and business CDAOs formulate hypotheses, and design robust, scalable solutions
- Champion change management and enablement (training, reinforcement mechanisms, user communities etc.) x-CIB to enable behavior change initiatives that drive sustained adoption
- Use data to drive adoption decisions and continuous improvement, defining success metrics across the adoption funnel producing regular readouts, using insights to prioritize interventions and drive consistent adoption outcomes.
Required qualifications, capabilities, and skills
- Prior experience with AI and knowledge of Financial Services required
- Significant experience in communications and/or upskilling / L&D role
- Knowledge and understanding of AI/ML (esp. GenAI and Prompt Engineering)
- BSc or MSc degree in relevant field
- Ability to easily assimilate new information and adapt strategy effectively
- Strong ability to communicate effectively; strong verbal/written skills
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Able to deliver to conclusion multiple initiatives across a diverse group of partners, with the ability to manage multiple deliverables and work under pressure
- Proficiency in MS Excel and PowerPoint required
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About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Prior experience with AI and knowledge of Financial Services
- Significant experience in communications and/or upskilling / L&D role
- Knowledge and understanding of AI/ML (especially GenAI and Prompt Engineering)
- BSc or MSc degree in relevant field
- Ability to assimilate new information and adapt strategy effectively
- Strong verbal and written communication skills
- Ability to deliver multiple initiatives across diverse partners and manage multiple deliverables under pressure
- Proficiency in MS Excel and PowerPoint
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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