Knowledge Base Writer - German Speaker

Company Description

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to 5,000 employees in 17 countries, launched over 30 products, and serve over 230 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

Job Description

• Localize how-to articles, tutorials and feature requests from English to German following our style guidelines and Wix tone of voice

• Manage the localization of knowledge base content in German, including being responsible for updating glossaries, style guides, and collaborating with other localization teams to ensure consistent German content across touchpoints

• Collaborate with other internal stakeholders such as subject-matter experts, product managers and other teams to gather information and ensure the accuracy of the information provided

• Prioritize tasks effectively, communicating progress and any issues within the team

• Deliver under tight deadlines with minimal revisions

Qualifications

• You’re a fully proficient German speaker with at least 3 years of experience in knowledge base, technical, or product writing

• You’re a highly organized, brilliant communicator, passionate about localizing and delivering a great experience for users

• You can localize complex information into user-friendly language

• You’re tech-savvy, flexible, and eager to take on multiple, challenging projects

Additional Information

We are Wix’s Knowledge Base team, a team of more than 30 writers who break down complicated concepts into concise, engaging text and work with multiple stakeholders to produce help articles and tutorials that address our users’ needs. We belong to the Wix Customer Care organization and use our unique understanding of Wix’s products to provide support content to over 200 million users around the world. We are also part of Wix’s Writers Guild, the connective tissue uniting Wix’s global team of 220 writers across all disciplines. 

We offer a hybrid work model, with two days a week in our Dublin office.

We’re proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.