This role is eligible for our hybrid work model: 2 days in-office
Key Technical Account Manager (API Trailblazer)
Whether it’s hotels, rental cars, flights, our Lines of Business develop the relationships we need to generate great deals and then get them to priceline partners. If you thrive in a fast-paced environment, you're in the right place.
Why this job’s a big deal:
At Priceline Partner Solutions (PPS), we provide the best travel deals to our Strategic Partners. We need a highly motivated Key Technical Account Manager (API Trailblazer) to manage technical relationships with internal and external partners, focusing on seamless API integration and partnership growth. You'll be a technology guru for our Business team and Partners, advocating for their needs, ensuring an industry-leading partner experience, and ultimately contributing to their success and revenue generation.
In this role you will:
Build and manage strong technical relationships with our global and key partners, serving as the go-to Subject Matter Expert (SME) for API implementation. You'll help identify the best PPS travel API solutions and support fast, smooth go-to-market integrations.
Own the full implementation journey—from onboarding and development to post-launch support and growth—where you’ll apply your knowledge across hotel, car, and flight APIs.
Collaborate closely with partners to troubleshoot technical issues, uncover root causes, and guide them toward effective solutions.
Dive into API performance data using tools like Splunk and New Relic to spot trends, surface opportunities, and lead technical business reviews that help our partners grow.
Be a key advocate for our partners by working cross-functionally with internal teams to shape, prioritize, and promote adoption of new API features.
Drive improvements in API capacity and streamline processes that make onboarding and integration smoother and more efficient.
Create and maintain documentation that captures best practices, integration processes, and the key success metrics for API adoption.
Take initiative and lead projects that enhance our API offerings—your voice and ideas will help shape what’s next.
Who you are:
Motivated by working with global brands and internal teams to deliver impactful results.
A minimum, of 2-5 years work experience in technology, marketing, business or project management.
Autonomous and able to work independently, with strong project leadership abilities.
Proficient in SQL, JSON schema, Postman, and related technologies. Hey, if you know graphQL, that is a plus!
Enjoys analyzing technical data to improve partner experience.
Understands the importance of a successful customer experience.
Finds energy in fast-paced environments, keeping things organized and moving across partners and projects.
Quick to learn and enthusiastic about using data analysis tools like Splunk and New Relic to drive insights and improvements.
Exceptional communication skills, both written and verbal.
Strong initiative, problem-solving, and relationship-building skills.
A dynamic learning mindset, adaptable to change and ambiguity.
Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.
The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.
#LI-VM1
#LI-Hybrid
Who we areOur success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.
Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.
We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.
If you want to be part of something truly special, check us out!
Flexible work at PricelinePriceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.
To be the best travel dealmakers in the world, it’s important we have a workforce that reflects the diverse customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.
Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love you to join us and add to our rich mix!
Applying for this position
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Top Skills
What We Do
At Priceline, part of Booking Holdings, Inc. [NASDAQ: BKNG], we believe every trip is a big deal to our customers. Whether it’s a much-needed getaway, wedding, reunion, graduation, or rooting on a favorite team—those are the moments that nobody should miss out on.
Our mission? Be the best travel dealmakers in the world. We provide our customers with smart and easy ways to access the very best deals available on hotel rooms, flights, rental cars, vacation packages and cruises, so they can be there for the moments that matter the most to them.
We do that by welcoming people who are at the top of their game, who want to learn and grow with others and who take their work seriously (but not themselves). We’re building a diverse and uniquely talented team to make sure our customers can be there for all those {big deal} moments. Come join us!
