Key Account Sales Specialist

Job Summary 

Key account sales specialist would be responsible for helping Baker Distributing grow sales to key account(s) by providing quotations, sales support, technical support, logistical information, pricing information, product information, etc. to key / target account customers. 

Essential Duties/Accountabilities 

• Assist with all duties and expectations as needed associated with the fulfillment of key account orders and growing sales to target customers.  

• Assist with refrigeration load sizing programs including E-Load and Heatcraft ProSelect, etc. 

• Foster refrigeration and other vendor / partner relationships are necessary to support key accounts.   

• Provide account manager order entry and logistical support to allow them more face time with customers and more time to identify new opportunities. 

• Email pricing updates and company specials applicable to the area and customers weekly. 

• Review pricing profiles of key accounts for opportunities to increase margins. 

• Identify what our competitors are doing best as opportunities for Baker to capture more market share.  

• Participate in industry training offered by vendors.   

• All currently assigned CRD customers could be targets for increased revenue due to higher customer service levels and the frequency of sales calls. 

• Additional target accounts could be developed that are currently unassigned or out of standard Baker territory such as national accounts Baker Distributing may be able to ship to. 

• Other duties as assigned. 

Qualifications 

• High School Diploma or GED 

• Minimum 2-4 years of refrigeration experience 

• Experience in one or more of the following areas: sales, operations, purchasing, or inventory management 

• Experience with Microsoft Office products 

• Experience with Mincron/AS400 systems 

• Experience in sales, problem-solving, and customer service environments 

• Bachelor's degree in Business or related field is preferred, but not required 

• Technical Certifications related to refrigeration or HVAC are preferred, but not required 

• Mechanical or technical background or training is preferred, but not required 

• Preferred experience demonstrating commitment to continuous learning, knowledge sharing, and leadership development 

Skills 

• Ability to negotiate and communicate effectively with internal and external groups at all organizational levels. 

• Ability to communicate clearly in written and verbal formats. 

• Ability to develop and maintain long-term business relationships with a customer service orientation. 

• Ability to analyze and interpret data to inform decisions. 

• Ability to identify and develop creative solutions to problems. 

• Ability to work effectively both independently and collaboratively as a team member. 

• Ability to identify and implement continuous process and service improvements. 

• Ability to understand English language safety standards, training, materials, policies, and procedures at a level sufficient to perform essential job functions. 

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

• Required to move parts and equipment weighing up to 50 pounds. 

• Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling. 

• Operates computer and telephone equipment for extended periods of time.
• Visual acuity is required to perform essential job functions such as reading labels. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.